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February 2024 by Sophie Galate
so fun so cute great experience
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February 2024 by Katie Schmelzer
I can't say enough awesome things about Scratch Goods; their space is welcoming, they host rad events, their products and customer service is top notch, they are women-owned, inclusive, and involved in the community. The Mask Bar is a great place to take friends, family, and loved ones for a unique experience and quality time. If you are into natural skincare and supporting small business, you are missing out if you haven't made this gem a part of your routine.
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February 2024 by Nia O'Neal
Such a lovely experience and the energy of the room felt fun and exciting. I met new people who said it was their third time there! Would definitely recommend to anyone looking for a skin boost this winter.
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December 2023 by Simran P.
I went here for the face mask making class! I wasn't expecting a whole skincare routine! The class started with cleansing, then the mask, then moisturizing and even gave us sunscreen. This whole experience was super fun and relaxing! The instructor was very knowledgeable and explained everything throughly. I really like how we were able to customize what type of mask we wanted to make. I definitely recommend this for a fun girls day treat! Before you leave you can stop by the shop and can buy the products used in the class!
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December 2023 by Aesha E.
Unfortunately, I was disappointed in my visit to Scratch Goods. That was a bummer because this is the sort of place that should be 100% up my alley since I love trying out new skincare and getting a facial is my favorite form of self-care. My visit was not for the mask bar. I really like their baby oil and it's nice for when I give my baby a massage, so I ordered some during their holiday sale. I actually went in person, but they weren't open. Obviously hours change around the holidays but there wasn't a sign on the door, a message on their social media mentioning the change in hours... oh well. So I bought online and decided to pick up since I didn't want to have to pay shipping. When I visited today there were others shopping which obviously is great. But the customer the employee was helping had questions about the merchandise, was deciding what she wanted to buy, and so on... I was standing around for about ten minutes before another employee came out and said she could help me. I don't have a problem waiting, but when it's going to take that long to assist someone why wouldn't you grab someone else to help other customers? I placed my order November 25. Since I was near the West Loop today I decided to stop by if possible (and luckily I got parking the made it a cinch). When someone else finally came to help me, she couldn't find my order; apparently it wasn't ready. I had not gotten an email but thought either they didn't send an email or it must have gotten sent to spam because it seemed impossible that it would take a week to fulfill an order. This is of course partly on me since I hadn't received an order fulfillment email... but I'm astounded that placing an order for pickup might take more than a week. Plan accordingly. The thing that disappoints the most though is how inaccessible it is, unless there's another entrance. Open the door and there's a staircase up to the second floor to enter. That's not the fault of the business (though if you want to go and you can't climb stairs you're either out of luck if there's no secret entrance) but what I assume was their choice was to wrap the railing with lights and greenery. The greenery was fake so it wasn't something that would hurt you, but it definitely makes it more difficult for someone to walk up or down if they need use of the rail or just want to (which I did, since I was carrying an infant down steel steps). I might give it another try sometime, but I'm just not sure. I would as a social event but not alone; I have plenty of masks/toners/etc. to do it myself and Id rather pay for someone to do it with extractions and stuff. But I will wait for my disappointment to subside until I do.
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November 2023 by Renia “Savvy Derm Diva” Block
It was such a fun experience and the perfect getaway for an hour! Grab your bestie or besties and make a day out of it with your hour masking session, add your BYOB bubbles during your masking experience, and then head out to lunch. It is the perfect day!
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November 2023 by Talena H.
Went for an event my friend invited me to. I always wanted to come here and i had a blast!! The staff was so amazing and i cant wait to go back for the mask bar
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October 2023 by Monica N.
I was gifted a facial session here for my birthday and it was such a cute gift!! The whole space is absolutely adorable. When you walk in you see the goods they sell which is a handful of different self-care items and the swings. There are paintings where the space features different artists and you can purchase the paintings as well so don't miss this! The whole experience was very zen and super fun to do with your friends or family. You are given directions on how to build your mask and you get to pick the type of mask that goes on your face based on your skin type/what you skin needs. Tip: Scratch Goods holds different events that you can find on their website!
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September 2023 by alia reichert
I love Scratch Goods! The body oil is a favorite. The staff is great and the owners are top notch. Great gift items for yourself or others.
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August 2023 by Gabrielle B.
I had a good time and my skin was looking and feeling Gorg after class. However, one hour for class felt a bit rushed and $65 was a bit much ($80 if you want to use an extra jade roller). We left with mask brushes as souvenirs. The oil cleanse and hot towels were my favorite part of the experience. BYOB and non-alcoholic bevs available for purchase. I think the website needs more FAQ about how to prepare for class and what to expect. The influencer reels/TikTok's were not informative enough. Should I wear makeup to class? What happens if I wear lashes? Will I need to bring a headband? Etc. Us anxious girlies need to know these things ahead of time.
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August 2023 by Khadijah H.
My friends and I came here to pamper ourselves and learn more about natural organic skincare. One thing to note is this establishment allows you to bring in your own bottle of wine to partake in during the activity! Super cool stuff. We arrived and were seated together at a table for four. You're provide the mixing bowl and tools needed as soon as you arrive to your station. It's very interactive per the speaker guiding the class - so feel free to go with a group or solo and make friends! My favorite part of the class were the hot towels provided to allow the product to soak into the skin while also serving as a cleansing cloth. One critique I would offer is light music to play in the background during quiet moments of the session to really set the ambiance. The only reason I offer four stars rather than the full five is because of the price. I feel $65 is steep for you to pamper yourself and only go home with a brush.
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August 2023 by Tammie Mooreland Cade
Great experience for families or friends. You’ll feel and look good afterwards. The skin care tips are ones that will be life changing!
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June 2023 by Summer Borkowski
Loved their mask bar! Such a pleasant experience. The space is also so cute!
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June 2023 by Cayla Ostrowski
I have to say the Mask Bar was my favorite activity I did with my friends for my bachelorette party. Very relaxing, informative and fun. Didn't realize that you could BYOB! Would love to come back again soon.
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June 2023 by Juliet Lucente
Awesome experience at the mask bar! Loved learning about all of the different ingredients and their functionalities, and the best part of course was making your very own personalized mask by scratch! 10/10 recommend!