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January 2024 by Jason Stephens
If you enjoy poor customer service, this is the perfect bank for you. I had been banking with Seaway since the late 90s and it’s truly sad to see what this once proud black owned community institution has become. The bare minimum of a customer greeting is too much to ask for here. I don’t know why we in the community tolerate this level of service. I would suggest visiting another one of the Self Help locations.
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May 2023 by Parthenia Jones
Reliable and devoted In all their services.
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December 2022 by Dr. Les Barrett
Friendly service, usually quick!
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February 2022 by Jim Gray
Keimonee Burdock is the worst nastiest unprofessional manager ever and the terrible institution needs to be shut down immediately
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December 2019 by Sallie Moore
The staff were very helpful and understanding
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June 2019 by Tiffy Stylez
I dont see the benefits of this union
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April 2019 by Shana Miller
Friend and good service
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February 2019 by Belinda L
I have been banking there for years and I love that bank!
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May 2018 by Imani Carter
I was just standing in line for over 15 min so I could cash my change in. Line moves SLOWWWWWW because they wanna move slowwwww!!! Then they told me I couldn't use it because it was after 4:00 but I was there wayy before 4:00 ! Wasted my damn time !
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March 2018 by Brenda Alexander
The staff r so nice n friendly, helpful
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February 2018 by AQUEEL A
Terrible customer service. One of the worst banks I dealt with in ages. There business is to cheat people.
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February 2017 by Cherry Purrp
Customer service is not good. They've been recently bought actually. So I wouldn't advise anyone signing up for an account. It's hard to say if they are going to stay around .
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July 2016 by Emile Reese
My wife shared a joint account at seaway with her sister who passed away in November. After her sister passed, seaway initially disabled the account without contacting my wife. Eventually, the account was closed by seaway. And, a sum of $645 dollars was refunded to the account and should have been refunded to my wife but seaway decided to do the wrong thing and keep the money despite the legal right my wife had to any funds returned to the account that she was the beneficiary of. A bank without compassion for the community it serves.
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July 2016 by Juanita Hale
I love it because I trust the bank
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May 2016 by Mike Ellis
The customer service is horrible. We want to support our own but this is ridiculous!! No one answers the phone, if I come in it takes forever to get anything done. Employees don't return calls in a timely manner!
