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March 2025 by Shabnam Rashidi
Outstanding Customer Service at Sherwin-Williams!
I recently visited Sherwin-Williams on 47th street to find a color for an old outdated bathroom cabinet, and I had an amazing experience thanks to Saul Diaz. He was incredibly helpful, friendly, and knowledgeable. He took the time to understand my vision, offered great suggestions, and made sure I felt confident in my choice. His customer service went above and beyond, making the whole process enjoyable. I highly recommend visiting this store and asking for Saul if you need expert advice. Thank you for the excellent service!
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September 2024 by Stephanie hall
I just received the best customer service from the Manager Ace at this location. She listened attentively and restored my loyalty to the Sherwin William's brand. I appreciate the excellent customer service and assistance with my new purchase order. She was very knowledgeable and helpful.
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April 2024 by Martha Romero
Went in for samples this weekend and going to look for a diferent location. This store was a little poorly stocked but even worse was the bathroom. The bathroom looks like it hasn't been cleaned in months and had no towels.
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February 2024 by Niketa Brar
I was torn between multiple paint colors and ended up coming into the store because the online visualizer was not cutting it. The store is awesome, very clean and beautiful to shop in. The lighting is good for seeing how colors will actually look. The staff are excellent, always helpful and knowledgeable and willing to share some strong options, or to help you go through the fan deck if you have a specific shade you are looking for. Even when I had to run in with a toddler in tow, they were friendly and warm. Truly an amazing neighborhood experience.
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January 2024 by Yvonne Brown Watson
Good staff and service.
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October 2023 by miguel morales
Best place to buy paint
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June 2023 by Jacqueline B.
We came here with a good idea of what paint we wanted, but we had to pivot a little because we had the wrong kind of paint. The very young but friendly and knowledgeable clerk explained the different kinds of paint and what we would need for our purpose. It didn't take too long to mix the paints, and we were in and out within half an hour. I imagine most of the customers are professionals. It is not a very big store but it's convenient and closer than the bigger hardware store.
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May 2023 by Renee Maulana
I came in yesterday to get a color match for some touch ups that needed to be done. I was shown the match in the store and it looked good from what I could see. Obviously a speck of wet paint is going to look pretty seamless in the moment so I okayed it. I brought it home, applied the color, let it dry, and the color difference was pretty drastic. It's grey on my white walls. I called to ask if I could come in to get it replaced and they said no because I okayed it. Either they need to get some new technology or be more realistic that sometimes corrections will need to be made, and make an exception. No replacement, no discount, no accountability. So basically I'm paying for their mistake and I'm now stuck with a gallon of paint I can't use. If you need a color match I advise you go somewhere else. Two stars for the helpful employee. One star for the manager who I'm sure could have rectified my problem.
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March 2023 by Annie Wah
The products from Sherwin Williams are excellent. I really like the sales associate, Jose, at 47th Street and Lake Park Blvd store. He is always knowledgeable, friendly and helpful. I am a customer there for more than 5 years.
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February 2023 by Isabel Serrano
Purchased one can of white paint and a sherwin Williams contractor setfor $100. Paint roller kept sliding off the holder making it nearly impossible to finish the job. Job came out botched to say the least.
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June 2022 by charles barnes
Good service and helpful staff
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April 2022 by Erin Washington
Excellent customer service! The employee was extremely knowledgeable about paint and what would work best for my rental property. I appreciate seeing all of the options available here. Thank you!
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March 2022 by John White
No greeting, no i will be with you in a moment. Zero acknowledgment of a customer with a need. Decided to leave and go somewhere else and TOOK the time to write a review which I rarely do. Visited this store on 24 March 22 about 12:50pm.
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March 2022 by Naiima D.
This store has always been great. I have been coming here for the past 15 years. They don't carry metallic paint only semi gloss, matte etc. Matt helped me today! He was so helpful!! I was looking for a paint that matches my bedroom curtains which I brought with me. I went to the samples and couldn't find a color that matched. Matt put my curtain underneath some type of small machine and was able to get the color to match. Matt was very courteous, professional and helpful! He had a younger guy who must have been new who he was showing the ropes to. He was very courteous too! They had some nice sales on Purdy brushes. Purdy brushes are the best paint brushes in my opinion. Great store!
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September 2021 by Eileen Klees
Very helpful personnel but you have to be very clear about quantity of paint you want. I have been given a gallon instead of a quart at least twice at Sherwin Williams stores (this one and the one in Evergreen Park). I don't have that problem at Calumet Paint in Blue Island.
