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February 2024 by Ricg
The three girls in there were very attentive to my confusion on prepaid plans and even went on to do extra research on my questions
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January 2024 by Ryan Nacho
Esme did an amazing job! She was kind, professional and informative. Usually activating a phone is an annoying process but she made it pain free.10/10A+
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January 2024 by OKema Lewis
They can't take cash at this store which is a problem for those of us who don't use plastic
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January 2024 by Sam Ferraro
I had an issue with Outlook on my iPhone 7 Plus. Alexis Rodriguez (Store Number 4SEY) was able to solve the problem. His patience and understanding of the problem were both commendable. Excellent customer service! Many thanks to Alex and T-Mobile!
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January 2024 by Jenny Zhao
Walked in to ask why my data was not working. Did not ask for my phone number or anything, just told me my plan was too old that’s why it’s not working. Also showed her what I saw on the tmobile app saying that I should have unlimited data, she said that’s just what the website said but it had the plan has cap. Also showed her another number under the same plan and how the display on iPhone is different, she told me usage of 1 GB is more than 40 MB; she said I used 40MB so I used more than the 1GB thats why my phone is too slow because I reached the max already. Went to another tmobile, told the other staff the thing the problem was fixed in 5 minutes by clicking a button in our account.
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January 2024 by Jian B Xu
The staff Erika was extremely helpful during my visit at the store, She helped me to retrieve the account PIN and account number for my T-Mobile account, since I don't remember the pertaining info at all. Even tho it took a long time, but it was worth it. Thank you for your help, Erika!
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December 2023 by Guadalupe Puga
Cannot say enough good things about this location. I spoke with Erica, Ashley and Rosa as I had a huge request. All the ladies went above and beyond for me and my team on a busy Saturday afternoon. Thank you so much ladies! We appreciate you!
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December 2023 by Guadalupe P.
Cannot say enough good things about this location. I spoke with Erica, Ashley and Rosa as I had a huge request. All the ladies went above and beyond for me and my team on a busy Saturday afternoon. Thank you so much ladies! We appreciate you!
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October 2023 by Justin Botz
I came to this t mobile to return a phone and was frustrated with T-mobile’s ( the corporation not the local store) restocking fee policy.The staff including the manager were incredibly helpful as they helped me navigate the return and did what they could to make it as pleasant a process as possible.thank you Esme and manager (I did t get her name) for your help!
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October 2023 by Kyle Forster
I worked with Kassy today and had a fantastic experience! She was very thorough with explaining the plan change and how the trade in will appear on my account.
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September 2023 by Brigitte Gholar
I HAD A GREAT EXPERIENCE AT T-MOBILE. THE ASSOCIATE THAT HELPED ME WAS NAHEEM AND HE ANSWERED ALL OF MY QUESTIONS, WAS VERY FRIENDLY, AND HELPED LOWER MY BILL BY CHANGING MY PLAN. T-MOBILE ALSO GIVES APPRECIATION GIFTS TO THEIR CUSTOMERS ON TUESDAYS. I HIGHLY RECOMMEND THIS T-MOBILE STORE
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September 2023 by Ashley Guerrero
Had to replace my broken phone and the staff was extremely kind, patient and understanding. They helped a stressful situation feel easy to fix.
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September 2023 by Chen Wenting
Bad service in the location. So I make a complain to their customers service center.
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August 2023 by jesus valverde
Wasted my time there ,went on no sleep and mf had to make it difficult for me ,new phone company for me
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August 2023 by Junior Avilez
I just cant with Noheim ,or whatever his name is ,bro could noy comprehend what he was looking at on the screen ,bro gtfo
