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January 2026 by Michelle Fienup
Everyone was very friendly and inviting.
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January 2026 by Ramona Szabo
Amazing place!
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January 2026 by Naai Yoval
The quality of the food and drinks is good, the matcha I ordered was very tasty. However, the coffee I tried tasted burnt and was not enjoyable. We were lucky to find seating on the top floor, which offered a great view. The place itself is cozy and the atmosphere pleasant.
That said, the staff did not make us feel particularly welcome. They weren’t rude, but there was definitely a lack of warmth in the service. Overall, visiting feels like a “one-time experience.” While it’s nice to see the space and enjoy the view, I don’t see much value in coming back.
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January 2026 by Andy Voss
Fun place. Good system. Good coffee. Pricey!
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January 2026 by Chen
Starbucks, a multi-story building, offers a wide variety of drinks, including those with liquor. It’s highly recommended if you visit Chicago.
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January 2026 by Rebecca Lee
Love this Starbucks the cold brew martini was tea☕️🫘🍸
Love the site of the City a must when you visit Chicago or live there
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January 2026 by Blake Baldassari
The options were lovely. The place is very happening so you need to look at the signs to know where to go.
We had a Chicago roast pour over and Doppio espresso. Both were great and the presentation made the coffee a true experience.
We'll be back probably today for an espresso martini. Review to come.
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January 2026 by Stephen Lafferty
Exquisite experience. I am not usually a worshiper of the green mermaid, but this was an experience like no other.
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January 2026 by Clentice Smith
Awesome tourist spot!
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January 2026 by Anamaría
After four different attempts to visit this place, I finally made it in — and I really enjoyed it. I think the main reason was timing: there was no line at all, and most of the floors were almost empty. That made the experience calm, enjoyable, and unrushed, allowing me to truly explore the space and take it all in.
That said, after seeing the extremely long lines outside the Roastery, I honestly don’t think it’s worth waiting in line just to get in. The place is definitely cool and beautifully designed, but the hype and the lines feel more driven by marketing than by the actual experience inside.
If you can visit when it’s quiet, it’s a great stop. If not, I’d probably skip the line.
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January 2026 by Phoebe Chong
So packed. Expected more from it. But not enough seating area. We only ordered a hot americano and it took almost 30 minutes to get. The pistachio and chocolate croissant were decent.
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January 2026 by Whitney Canada
I have been to this place 3 times and they always run out of the sandwiches also it would be nice due to this being a big tourist spot that floors 2-4 be for diners and give people 60 minutes to dine. 1 st floor should be gift shop and area for people to relax at least on weekends.
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December 2025 by Jerry
Nice experience. Enjoyed tasting different coffees and learning how to distinguish the taste and smell of different coffee roasting techniques.
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December 2025 by John
George (aka Frosty ;), Irina and Chanel were incredible. We took both the coffee tasting experience and the espresso martini class and highly recommend both!
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December 2025 by Dloppil
What an incredible experience! The world’s largest Starbucks truly lives up to its name. With four floors to explore, you can wander or relax while enjoying a one-of-a-kind coffee. The space is beautifully designed, and the staff couldn’t be friendlier.
A special shout-out to Zoey—she was attentive, answered all our questions, and helped us pick out the perfect gifts for friends and family. I thought I had seen it all when I visited the Seattle Roastery (sadly now closed), but this location is absolutely AMAZING!
Don’t miss the pastries and food options—they vary from floor to floor, so take a look around before deciding. Trust me, it’s worth the adventure!
