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April 2024 by Bailey-Marie Schmid
the blonde barista is hot
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April 2024 by Hanna Strom
friendly staff, shoutout to Jose and the two women who work mornings!!
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April 2024 by Stephen Valentine
Good breakfast and coffee
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April 2024 by Susan George
Bailey was very helpful and provides exemplary service ??
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January 2024 by Suhani P.
This might be the worst Starbucks I have EVER been to. We were one of 4 customers in the store and all the others were seated and enjoying their drinks. There were 3 employees and we waited over 10 mins for drinks. They were not actively making any other drinks and each employee seemed to be just walking around doing random tasks. We waited patiently and noticed they seemed to have just forgotten about our drinks altogether. One employee just looked confused on what she was doing. I can now see why this store was empty while the coffee shop across the street was packed. Definitely don't recommend coming here unless you have the time and patience.
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December 2023 by Kirstjen Lorenz
Quiet and clean. Good service.
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December 2023 by Kayla Okarski
Cute location, great staff, and ‘tis the season but for the love of Santa turn the music down. My noise canceling headphones filtered out the sound of the train as I walked under the tracks on Lake St on my way to this location but they couldn’t filter out the “CELLLEBRATE GOOD TIMES, C’MON” and i will have a headache until 2024.
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October 2023 by Jazzmine
Waited 40 minutes for an online order. Said it would be ready in 6…. Was late to work. I only waited because it’s difficult to cancel your order online. Didn’t seem like the team was cooperating well. Drink with later ticket times came out after mine. Maybe they’re short staffed? Idk. But this Starbucks used to be so good. It’s been horrible lately. Everyone in the lobby is stressed and annoyed asking for their drinks. After communicating with the cashier my drink probably got taken by someone else, i still waited another 15 minutes because he didn’t communicate that to the person that was making drinks. Thumbs down
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October 2023 by Aleppo Shark
I have to wait 15 minutes to get my
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September 2023 by Gary Winthrop
I came in today to grab my drink I pre ordered. When I came in the drink was wrong so I asked if they could re make it. I gave it to what I assume is the manager and she took my drink and said she would make it. Shortly after I watched her walk out of the building, after waiting for 10 minutes I asked the barista if she told them to make it they said no. So it hurt my feelings that the manager just ignored my request and left.
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August 2023 by Juan Diaz
Great place, people who work here are the best!
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August 2023 by Jas Jones
Worst Starbucks in the Loop. I only come to this location when I'm in dire need of Veranda coffee and each single time I am calling customer service or their District manager [Sarah Ramsey] to complain about how horrible the beverage crafting and service is at this particular location -- and to receive a full refund. Absolutely horrendous and a waste of time. I do not experience this unsatisfaction anywhere else in Chicago nor any other state.
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July 2023 by Paulo Saini
Staff didn't make the drink to the request and since I took a sip from it they refused to fix it.
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July 2023 by NaeBon Williams
Amazing team! Everyone is ALWAYS so kind, available, and on point every single time I am there. I refuse to start my day at another Starbucks before heading to work, they never disappoint me here. The team made my day this morning but I could not make it inside to thank them myself so I had to get on here and acknowledge them! Thank you ALL!
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June 2023 by David Olson
Starbucks is an evil corporation that will take money and profit over honest hardworking people.But, I got a free $5 gift card so how could I not stop in?
