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April 2024 by Sarii Ramz
? ???? ???? ????? ♡✌︎ ???? ???????
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April 2024 by Panduro
Are the customers responsible for making sure their drinks are made properly? It’s bad enough that these drinks are over priced but to have to still stir around a thick layer of syrup is definitely not within the expectation of walking out of here with drink. Not to mention the amount of product missing from the drink really doesn’t make any of this better.
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April 2024 by Katerine Pinto
I would give it 0 stars but it is the minimum. The service was super terrible, the staff seemed to be angry and they didn't ask me if I wanted sugar for my coffee, I had to ask and they gave it to me with an angry face. They don't put your name in your order. They place it on the bar and all the people come to touch you and grope your order to find it . The space is super dirty, tables and floor. They must improve and provide better service
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March 2024 by Dylan Prom
I know you saw me waving at you this morning… a simple can I help you would have been nice. Aka customer
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March 2024 by Justine Fernandez
The drinks are consistent and correct every time. This Starbucks is always so busy so I recommend always mobile ordering, especially because the drive thru is in the middle of a small parking lot and the line usually spills into Western.it’s saturday morning and i’ve been waiting for 2 drinks for 30 minutes. i ordered inside. this is NOT the staffs fault as everyone is working diligently and as fast as they can. Because of the length of time that’s passed and not enough coverage for a busy shift, I won’t be coming back.thank you to the staff!
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March 2024 by Rina
Very disappointed in my order that I got and this was supposed to be a venti order.
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February 2024 by Angel M Lopez
Very good service, I recommend
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February 2024 by Christina Medina
Asking for “NO FOAM MILK” is too big of a request for the employees at this location. Andre the store manager is accommodating and understanding but the shift manager and her employee bad mouthed me as I was retrieving my phone from my truck for a refund after adding whipped cream and cinnamon to a drink that doesn’t come with it. They responded disrespectfully slammed the window. They acted like I ordered my drink wrong instead of taking accountability for the baristas bad vision or lack of reading comprehension. They need better training, that’s all.
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February 2024 by Juliza Gramajo
Love the coffee.
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January 2024 by Lizbeth Quiroz
I watched the short girl make and tried giving me my coffee order with no coffee!!! Just cream and sugar!! She rolled her eyes when I told her about it and then proceeded to turn the coffee on. And said they ran out!! Disgusting service. Those employees should be fired since they clearly don’t care to do their job right. Lazy and ghetto staff!! I would give 0 stars if I could! SMH!
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January 2024 by JUAN VALENZUELA
Amazing staff they work under so much pressure! I thank them for being calm and smiling even though some customers are A*******s and they don’t comprehend the coffee machine being and bit the staffs problems a mechanicals go down. So thank you staff at western and waveland!
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January 2024 by Kathie Gilbert
The staff is tremendously friendly every time I go there!!!
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January 2024 by Doug Ferguson
This is a great Starbucks with very nice employees. I always use the drive-thru and I'm always greeted with a smile and a thank you.
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December 2023 by Aaron M.
I am not sure what is going on at this location.... Wanted to pickup a coffee for the road on my way home for the holidays. I pulled in to go through the drive through and waited 15 minutes.... The line didn't move at all. Eventually, I got tired of waiting and thought I would just park and go inside to order. Thinking that might get my coffee sooner. I went inside and there were 7 people seated just waiting for their drinks. 2 people were behind the counter but they didn't really seem to be making drinks with much frequency. Then there was a third employee that would come out and just walk around behind the counter??? I don't understand. One of them would periodically go behind the back room door, but not far enough away from the window in door to see them just texting. I ended up waiting another 20 minutes for my drink so I could leave and be on my way. Like, in what world does anyone have time to sit around and wait 35 minutes for a coffee???? I didn't really have anywhere to be but I would've much rather spent those 30 minutes on the road. Spare yourself and go to a differ t location.
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October 2023 by Liz Harris
Waited for 20 minutes for my drink. The little kid at the window said, “sorry about that but you’re not the only person waiting in line.” Really rude. Then I got the drink and it was made terribly. Avoid going here if you can.