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April 2024 by Yisroel Brownstein
What to expect from a typical Starbucks? But there is no sitting area here
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April 2024 by John Hernandez
Good coffee great service
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March 2024 by Julia Merk
The employees were disgruntled and talking about their issues with management loudly. They seemed overrun and stressed. The wait time was longer than expected.They were kind to customers but it was awkward hearing their grievances.
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February 2024 by Irving Castrejon
Enjoyed it!
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December 2023 by MaryJo Kringas
Pick up only location. Over worked, under trained and angry staff.
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December 2023 by Marina “Mari” Bradley
It's a good Starbucks, but nothing special I guess? I will advise, this is a pick-up only location, so don't expect to sit here for a while!!! There's no lobby or anything. I'd really recommend going to a local place instead honestly, but sometimes you just want Starbucks, which I get haha.
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December 2023 by Edward Lawrence
Great spot on Dearborn street for your favorite starbucks coffee. Good food, good service. Would prefer cleaner restrooms.
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November 2023 by Claudia Gunter
This Starbucks has very pleasant Baristas early in the AM. THANKS!!Vegetarian options: Nut milks available
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November 2023 by Julia A.
Another great SBX branch ruined with automation.
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September 2023 by TrishD LV Luver
This location is awful. The service is so slow. As a last resort I get my regular brew coffee from this location and it always takes them 15 minutes to prepare even when i place my order in advance. Nothing special about this coffee just brew coffee. They never mark my name off the Status board so I'm just standing in line waiting patiently for my coffee. When I address the batista (lady) or the manager (lady) on my concerns that they continue to leave my name on the Status board while the coffee is clearly ready I get attitude from both stating they are doing their best. Also this location will not put a lid on my side order of cream stating they don't have lids but when I drive to the West loop location they automatically put a lid on my cream container without me asking.Unhappy South loop customer
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September 2023 by Candace Harris
They just need to hire more people. There were only 2 workers making mobile orders, online orders, and trying to take customers during a Friday lunch rush. I stood there about 10 minutes waiting on one of them to stop and take my order, I just left. But shout out to the workers, y'all we're doing amazing handling all of that. Went to another location, same thing. Waited 45 minutes for tea ??♀️
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September 2023 by Belen Pulido
The drinks were delicious, and the wait was decent considering it was very busy. The atmosphere while waiting was made pleasant thanks to your batista MeMe! She was so courteous, attentive, polite and efficient! Unlike Marcus, who was in a horrible mood and only complained about how tired he was and who's demeanor only showed us he didn't want to be there. At one point he was so disrespectful and insulting to MeMe ...I was appalled. No one should have to be harassed while working because Marcus dosent like his job!!
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September 2023 by Jeff H.
They don't do half of the things that normal Starbucks does! I tried to order an iced chai tea latte, and they didn't have tea, Frappuccino's, refreshers, or even pumpkin spice (when they had a window decal that said "welcome back fall faves"). Had to walk 15 mins to the loop to get anything besides black coffee at a Starbucks. Will not go here again
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September 2023 by Joana Liam
Best starbucks spot out here. My only complaint is that whenever I order a shaken drink, it's always barely filled to the top.
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August 2023 by Adriana Tiperciuc
Very rude staff, had to drive to a different location to be able to get treated the right way.