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January 2024 by Natasa Ruzic
I waited for breakfast more than 20min because they forgot to make. Seriously?! Not was busy, not more than 2ppl in the store so no excuse.
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December 2023 by Cardamom Chai
I came here after the Starbucks at 231 S Lasalle gave me a watery mess of the Christmas Blonde Roast. It was undrinkable, and so watered down. I was working in this building and thought I’d go down and ask if they could give me a blonde roast coffee. I showed my Starbucks app order from the other store, and the coffee I couldn’t drink. The guy employee said sure and gave me a properly brewed coffee, no questions asked. That’s customer service! It wasn’t even their store that messed it up but they helped me. I am very grateful for that.
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November 2023 by Cheryl Cuthrell
When I order a drink and I just spent 7$ on a latte. I expect the cup to be full!!!
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November 2023 by Jordan Gary
This store is ripe for a unionization drive. They are overworked because they are right off the L stop and the company refuses to reopen other stores in the area.When the app says your order will be ready in 12 minutes it’s more like 28 minutes. Management doesn’t care. Corporate doesn’t care. In the winter they close off their entrance on the street and make you go thru the office building entrance. It’s just a cluster!
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October 2023 by Andrew D.
I think I am just about done with Chicago Starbucks. This store had a sign on the bathroom door denoting a dilapidated bathroom. In the meantime patrons were coming in and out using it. I politely asked the managers for the door code, and was told it was out of service. It wasn't out of service, this is just the lazy way Starbucks is choosing to deal with the current ills of society (homeless, druggies and excessive immigrants). In the meantime patrons like myself are left in a lurch without facilities? Lame. On top of this, Starbucks stores in this market just started charging for Whip Cream on the drinks. Lame as well. I attempted to use the mobile app to voice my discontent. I then called their customer service which apparently is no longer US manned. they noted my concerns like a robot, and nothing was ever responded too.At the North Ave Starbucks they no longer even have seating. It is a disgrace that Starbucks is unable to step up to the task of properly taking care of their stores. I will never be back to this location. With so many other coffee options why would I?
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May 2023 by Carly B.
I'm visiting from out of town and the service in this Starbucks is unlike any I've ever been to. Not only are they quick and efficient, the employees are super friendly. It's obvious it gets very busy during the morning rush, but they stay very calm, cool and collected and don't miss a step. Great team, wish we had more of this in Boston!
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November 2022 by Google user
Came to this location because my normal location on Leselle and Monroe was out of spinich and feta wraps. I came here and must say their staff is friendly you can tell they work good as a team and my psl tasted way better than usual and everything was made on time and still hot (I do mobile). Very satisfied with this location it will be my new Starbucks I’ll take the extra walk
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November 2022 by Meara Peery
Came to this location because my normal location on Leselle and Monroe was out of spinich and feta wraps. I came here and must say their staff is friendly you can tell they work good as a team and my psl tasted way better than usual and everything was made on time and still hot (I do mobile). Very satisfied with this location it will be my new Starbucks I’ll take the extra walk
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September 2022 by Leeann Weber
When a customer orders a bagel it is usually customary to give them a plastic knife. EVERY time I order one I never get one added to the bag. Waits are unusually long and the staff is 50/50 on the friendly scale
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July 2022 by Kayla B.
On two different days I came by this location for my coffee. One day a mobile order and even my short in and out was met with hostility the first day I ordered on site I was then met with hostility too. I don't know if the same girl is passing out the finished orders but if it was the same girl she may not be best suited for interacting directly with customers simply trying to get what they already paid for.
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December 2021 by MICHAEL D SUMLER
This location used to be one of my favorite Starbucks downtown. The problem is inconsistencies in how the drinks are made. Sometimes it's correct but many times it's not. For instance, one day my Pink drink was perfect with just the amount of everything. More than enough it's too sweet with a dark red look to it or the don't use the ingredient at all and just give you coconut milk. PLEASE SAVE THIS LOCATION
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November 2021 by Precious Owusu
My beverage was made right and the employee informed me about a promotion as well great customer service.
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November 2021 by Kez lovinglife
I ordered a Caramel Ribbon Crunch And this is what I got. Not all all what I should have gotten
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September 2021 by Kherlen Ganzorig
? Tasty
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July 2021 by Stephanie Nikho
This is my go to Starbucks location. I place a mobile order and Sky, who recognized my face and name after a couple visits, is ready to hand my order to me as soon as I walk in. I spend no more than a minute in there which I greatly appreciate allowing me to get to work on time!
