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December 2023 by Yolanda Price
I have been a customer for many years and Mamie has always given me great customer service she is the absolute best.
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December 2023 by Kayo Karma
Great check in service! Took all of 5 minutes. The manager Manmi is professional, courteous, helpful and guided me easily through the process. Violet the associate staff at the secondary location, was professional and helpful as well! They both made this process flawlessly easy. Thanks!
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November 2023 by Sanja Miklin
Convenient location with a wide variety of unit sizes (storage units on one of the floors have really cool looking old-school iron doors!), and easy access. The staff is super friendly and efficient!
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November 2023 by Shadarr Veal
I spoke with Raul and he provided me with the best customer service. Very knowledgeable and made the setup process simple. Highly recommend! Pricing was fantastic.
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November 2023 by April Aldridge
Mamie was exceptionally helpful. Knowledgeable and nice. She went over in beyond to make sure the right storage unit fit me best.
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November 2023 by Patrice L.
I rented a unit and had to go in the office and sign the agreement. There was a very helpful lady by the name of Violet who provided me with exceptional customer service. There was a billing error on my account that prevented me from accessing my unit right away. Violet went above and beyond to make the right calls to rectify the issue and help us access our unit until the issue was resolved. She even gave me a call later on that day to let me know I was good to go. Thank you Violet.
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October 2023 by Alejandro Ignacio Morles
I have spoken with the staff 3 times across my time at this unit and they have always treated me so well! Violet, the building manager, and everyone else who have helped me have always treated me with the utmost respect and and friendliness. I highly recommend this location!
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October 2023 by Raya G.
This is the worse storage facility I've ever used . This is for the 67th and cottage location. it's dark . There are no lights in the unit. The units have small house room sized doors. There were only 3 broken carts for the entire facility. There is only access while the office is open so you have to be done by 5:30 Monday through Friday, even earlier on Saturday and they are not open on Sunday.. There were roaches crawling outside the unit across from my unit on the wall. My vintage Mrs.Clause giant musical ornament has been eaten through by mice. 3 days after my bill was due on a$130 unit, I said I wanted to move out. I was told I'd be charged $68 for a prorated amount for 4 days that was actually half a months rent. There is one very rude unprofessional woman who talks nasty !I was told I could only use a money order to close out the unit.
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September 2023 by Dorrian C
Mamie was nothing less than amazing! She was prompt, detailed and a pleasure to work with. This location is definitely worthy of all 5 star ratings!
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September 2023 by Ron Dwayne
Mamie is great. Very helpful. Knowledgeable. Friendly. I am a returning customer and glad to see Mamie still here.
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September 2023 by Charmaine Pfinayi
Great customer service! I first spoke with Tim over the phone who helped with my application and explained how the process and promotion worked. I met with Mamie at the location who was very nice and funny. She guided us to our storage unit which was at a different building. No hassle or issues.
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September 2023 by Jeffery Gibson
Very thorough great customer service. Mamie is the best her customer service is the reason I rented here
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August 2023 by Lasting Diamond
Good afternoon! Just left storage mart, and had a great experience with the customer service representative at storage mart. She was very helpful, explained everything to me, was very considerate, caring., and patient with assisting me Thank You so very much. I appreciate you.
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July 2023 by CHYNA & MEGAMAN
Mamie was great she got me in and out best customer service ever . With a pleasant smile and very welcoming .
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July 2023 by Cliff D
I have to say both the young ladies who were at the store and greeted me were very, very friendly. But especially a shout out has to go to Mammie who took special personal care of me.
