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November 2023 by Tyler Cobb
SVRN is such a fantastic place to shop! I've purchased a number of items in-store and online and I've only had wonderful experiences. Their staff is top tier, and super personable. On top of that, their prices are seriously the best. Do not hesitate to shop SVRN!
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November 2023 by Shan J
Fantastic customer service for my international order! I was a bit nervous placing it, since I've never been to the store and now live on the other side of the world. But SVRN was responsive to my request to change the original size I ordered, and even threw in a 'good will‘ discount, refunding the original amount and sending me a new invoice. I used to live in Chicago, and these guys have made me miss down-to-earth Midwestern helpfulness and approachability. Thanks again SVRN!
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November 2023 by Fisnik Lokku
great selection and excellent customer service. helped me with a pressing order issue in a timely fashion— really flexible & helpful staff
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October 2023 by thr33 3y3
Been buying sneakers for a while and I can say SVRN definitely has pairs and a great place to pick up some sleepers. Good communication with customer service and good deals when they have sales....I got two thumbs they both up.....
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August 2023 by J K
Great selection selection, service, and interior! Always a pleasure to visit this store.
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July 2023 by joshua robinson
Much love to SVRNTruly genuine pplGreat experienceThanks
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July 2023 by Broderick Braziel
Julian and everyone working in the store were very helpful! The prices were amazing too, I’d definitely come back when I’m in town
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June 2023 by Katrina S.
I bought a pair of Suicokes through Lyst for SVRN and I notified SVRN the sizing was off because I didn’t know they run small since it was my first pair. I called to ask if I could be refunded or have it exchanged (since it was within the return period range and they never responded back to my email), however, they said no but I had an option to send it back via mail and get a refund. I talked to someone named Deone on the phone and he “reassured” me everything would be handled. He even sent me the return mail address through his email. The only problem was that I had to pay for my own shipping. I was fine with it as long as I got my refund (since he reassured me I would). In the end, I didn’t end up getting a refund, an exchange, plus had to pay $15 for shipping. Overall, the customer service was horrible and this Deone person lied at how I would get my refund back. I would say to shop at a different sneaker or streetwear boutique.
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April 2023 by Tristan Jones
Competitive selection with price-matching against SSENSE. The store employees go above and beyond to help you find your ideal fit. The store is also clean and styled professionally.
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March 2023 by Mazeed
Inspiring design and layout. Wide range of curated products. Friendly, approachable staff. What more could you ask for?
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December 2022 by Jerome White
SVRN is an amazing shop with great customer service and fast shipping. You can get the latest kicks and fashion all in one place!
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December 2022 by Matt McClellan
This place rocks. Every time I make a purchase here, literally every time, I get compliments from the ladies when I'm wearing the clothing out. I will keep coming back and back.
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December 2022 by Ava Marshall
Svrn always got the new new been rockin with them for a min. Liam went out of his way to get me setup with the right fit for my show.
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December 2022 by Ratna Windarti Asih
Sent wrong item. Item not as advertised on webpage. No response whatsoever from them up until now. Extremely disappointed because i’ve been a loyal customer since 2020 ???
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December 2021 by Jose Baca
Great store in Chicago. Awesome selection of brands and the staff is incredibly knowledgeable and friendly. They took sanitation, crowd size, and masks very seriously which is proof stores can still operate during the pandemic. Will be shopping here more often
