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March 2024 by Rohan Prabhu
Portions sizes (specially proteins) for online orders are very very small, this has gotten worse since early 2024.
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December 2023 by Tammy M
I had the hot chicken protein plate. It was excellent. I asked the server how the food was before I ordered, and he just shrugged his shoulders. Didn't appear that he cared for the food. Didn't stop me! It was flavorful and filling. Fast food rarely is any good... but this surprised me!
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October 2023 by Joy Palmer
Went to get a gift card and was ignored by the register while people walking in kept getting helped, and there I stood.I finally went backwards through the line to get some service, even though I was not getting food, simply a gift at the register. When I was finally able to A.J.’s attention, he helped me get the card and when it was time to pay, helped me with that process also. When I went to sign my receipt, I realized that my card was charged $23.00. I asked them why, and they told me a 20% tip was added. Why they think they deserve a 20% tip for ignoring me for 10 minutes then selling me a gift card is beyond me, the manager came out to help with the situation and claimed there was nothing he could do about it. How can they not refund my order and re-charge my card without a tip ? Avoid!!!
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October 2023 by Dyona Tate
Beware if ordering for lunch! You will have to wait at least 1 hour for your food *after* receiving a notification that your order is ready. Waste of time.
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October 2023 by Stefanos Antonakopoulos
If you are looking for a salad restaurant that gives you full control of what goes into your salad then look no further. While this place can cater vegetarian and vegan salads, if you eat fish or meat there is the option to add chicken or salmon to your salad.The service was excellent and speedy. After my salad was put together I had issues getting my card payment through after several attempts. While I did end up paying with cash, the lady that serviced me did offer for the salad to be on the house, which was unexpected and goes a long way to show how this restaurant sees a customer.
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October 2023 by Elizabeth G.
I love sweet green ! I customized mine. As you can tell I added quite a few items on my salad which can be a little expensive . It was very much worth and definitely got me full
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September 2023 by Jeffrey A.
Very neat salad bar with unique options that are made to order (Subway style). They tend to highlight the local sources of all of their ingredients which is great. The salad we had was quite flavourful. My only issue was with the overpriced and terrible "organic lemonade".
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August 2023 by Minnie
For the love of god, get bowls that can stay closed without holding them together?? For your takeout lunch business.
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August 2023 by Dawn M.
Ordered food for delivery to an Outpost location across the street from the store. Received notification that delivery was made... it was not. Myself and several other people were all notified of delivery and none of them were delivered. Tried calling the store... apparently you are not allowed to talk to the store directly. You can only text with their customer support team who is 100% useless as they can only reach out to the store and wait for a response. My lunch period was used up trying to get an answer. In the end, I got a refund and a credit to my SG account which will not be used and I will never go there again. An error is one thing... that happens, but the fact that it is impossible to get to the source of the error to have it corrected. No thanks.
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July 2023 by Yess L
While staff have been mostly nice and welcoming there have been several issues with this location.(1) Extremely busy during lunch period. The mobile orders aren’t fulfilled at all. I ordered at 11:45 am and stop by 1 pm for pick up and food wasn’t ready. There were at least 25 other ppl waiting for their mobile orders as well.(2) The location closes early without notification and no revisions to operating hours in the app. I ordered for pick up and selected the location. When I stoped by the location it turns out it was closed. Had to contact sweetgreens on social media to request a refund because the app wasn’t allowing me to do it.
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June 2023 by Caitlin Sherman
This WAS my absolute favorite restaurant. I paid for the $10/month sweetgreen+ membership and they messed up my order 4 times in the last month. 5/21, 5/26, 6/6, and just now 6/11. Not just this location, but Michigan Avenue location too. They would always forget like half (or more of the order). I would get a credit and order again, and then that would also be wrong. It's an absolutely embarrassingly run company. Cancelled my membership. I will never eat here again. So upset.Update 6/19. I sent them an email on 6/11 and no response. I followed up on 6/13, 6/15, 6/17, 6/19 and there has still been no response.
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June 2023 by Mary Howard
This use to be my favorite location I introduced some of my coworkers to this location. The last three times I’ve been there my salads has been awful. Skimpy on the ingredients hardly any salad and forget about the other ingredients. I normally order the Kale Caesar, but since that has been lacking I decided to try something new today and that’s the Barbecue Chicken Salad. Well I’m halfway through the salad and Im still trying to find the chicken, no tortillas as described. Asked for medium dressing had to go back because hardly any dressing was on the salad. Im frustrated I would take it back and ask for a refund, but I just don’t feel like getting more frustrated. Last time ordering from this location.
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June 2023 by Raj S.
Got take out from sweet green. The salads are expensive but plentiful. Made me very full.
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June 2023 by Faria M.
Now I love a healthy option for lunch, and truly do love the wide variety of options Sweet Green offers in terms of salads and grain bowls. The quality of ingredients at this location lived up to the SG name. However, if you value your time, do NOT pre-order or do order for pickup at this location. Especially during the lunch rush. I waited 40 minutes in the store past when my order was supposed to be ready (while pick up orders that were ordered wayyyy after mine were being prepared; no rhyme or reason to when they make the orders). Truly a waste of time, especially if you only have a short time to eat lunch during the work week. I would recommend coming in and just ordering the old fashioned way or ordering your lunch and picking up at least 1-2 hrs after it actually says it'll be ready.
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June 2023 by Andrea
Salads here are consistently good, have no complaints about the food. This location gets extremely busy during the day, especially lunch hour. Even online orders may be late, but not really the employees, fault.
