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January 2024 by Michael V (Mike)
I really appreciate Sydel & Sydel. I have been to their store a few times and purchased a Seiko from them a couple months back- shoutout SPB121.The reason I feel compelled to write this review, is that the folks working here (as far as I can tell, the owner and a saleswoman) are great, and treat you well regardless if you're looking to spend $500 or $50,000. There aren't many places you can pop in to just look at entry level pieces, and have the owner get to know you and show you some of your "grail" pieces.That sort of thing earns a customer for life. While they may not carry every watch that ends up in my collection, I'll buy a watch from them whenever I can- including that Skyflake someday soon.
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November 2023 by Matthew Hadley
Nobody better to work with than Jonathan. If you’re looking for a watch, he’s who you need to call.
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November 2023 by Halie B.
I can't say enough good things about our experience working with Sydel & Sydel Jewelry. My (now) husband started working with them on purchasing my engagement ring in 2021 and the team was super helpful with the process as he had no idea what he was doing at first lol. We worked with Jennifer Hamburg for the design and purchase of both my engagement ring as well as both of our wedding bands. The rings are beautiful, and Jennifer actually went out of her way to drop off my ring after being sized so I didn't have to travel downtown (we live in Logan Square). We really appreciated Jennifer and the rest of the team at Sydel & Sydel going above and beyond for us. If you're in the market for any piece of jewelry, you won't be disappointed with the service and quality products at Sydel & Sydel. This is a family business, and you truly feel like you're being treated like family working with this group. Thank you again!
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November 2023 by Mark J
Jonathan is insanely knowledgeable and passionate about watches and has a selection of carefully curated pieces hard to find anywhere else. Would highly recommend this shop for collectors, enthusiasts, and anyone passionate about horology.
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September 2023 by Lamar Faciane
Go see Jonathan for all your horological needs. There was a minor SNAFU with my order which was carefully resolved with a personal touch. I can't recommend Sydel & Sydel enough because of their client focused approach!
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September 2023 by Noah Adair
I’ve bought two watches from Jonathan. My last purchase was a Nomos Metro Power Reserve (ref. 1101), and while I had to wait a while for it, once it came in Jonathan gave me the call. Love the watch. Jonathan knows his stuff, and his customer service is awesome. Excellent people, they remember your name if you’re a regular, and aren’t pretentious in the least to newbies and budding enthusiasts. Quite different than the other Nomos AD in the area.
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August 2023 by Cam Atkinson
What a store, what lovely staff. I popped in today to scratch an itch to see some of the incredible range of indie watch brands stocked by Sydel & Sydel, and was humoured for the best part of an hour by Jonathon as we checked out watches by Greubel Forsey, Groenfeld, Laurent Ferrier et al. shared watch stories and I learned a great deal.Couldn’t recommend this store highly enough to anyone, and am sure I’ll be pack to make a purchase when the time comes.
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April 2023 by Kristy Hernandez (kristy8420)
Popped in for a battery change to a watch and was very grateful that they took care of it before I leave for vacation. The staff is very friendly and polite. I really appreciate the great service!
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March 2023 by a singh
Very prompt and knowledgeable. He helped me buy a matching set of watches for both my dad and myself. Great amount of inventory, and he agreed to ship the watches to Texas. They arrived very quickly the next day in pristinely condition.
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February 2023 by Jaime V
Great service. Awesome selection of Seiko.I love my watch. Thank you!
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February 2023 by Brandon Ynayan
I called in to inquire about the Romain Gauthier pieces. Jonathan was amazing to speak with, offering his expertise on the Continuum piece. Hoping to work with you all in the future - thanks for the phenomenal service!
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January 2023 by Meg Satherlie
I had a tough project over the holidays turning an old coin into a necklace. Jonathan was amazing, he worked to get it finished before my trip and delivered it himself. The necklace is beautiful and the customer service is above and beyond. Sydel & Sydel will be my go to jeweler from now on.Thank you again!!!/
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January 2023 by CO JR
I recently visited Sydel & Sydel to get links taken out of a watch.I visited the store approximately 30 mins before closing time.While I expected to have to pick up my watch the next day, The Sydel team adjusted my watch in UNDER THREE MINUTES!The team is extreme personable & helpful, and I got my watch adjusted at a very affordable price. I will definitely be returning in the future!
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October 2022 by Dean Wilson
Jonathan and team are really the gold standard of what I would look for in a jewelers shop. We were visiting from out of town for the first time and were treated like regulars. They know a ton about watches with absolutely zero pretentiousness. Really happy with the piece I got, and will definitely be where I look to in the future for brands they carry like Grand Seiko / Seiko, Nomos, Oris, etc.
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September 2022 by Logan C
Jonathan is a pleasure to work with. He genuinely loves watches and jewelry, and knows his stuff. You'll get nothing but excellent service here!
