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March 2024 by Enrique Aceves
Good service went in and came out in less than 30 minutes
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February 2024 by Zaben AlEid
Sasha was so kind and helpful. I am a first time customer with T-mobile and she made it such a wonderful experience. Thank you so much Sasha!
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February 2024 by Arcan Abuhashish
Sasha was so helpful and she gave me the best deal ever. Thank you so much, Sasha. Customer for life.
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February 2024 by Parcero salsero
How horrible...the worst T Mobile store...service...where...?
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January 2024 by Lekan Sonumesi
Very good customer service
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January 2024 by Carrey Nguyen
Called on the phone, maybe had two or three questions, and was immediately shut down by the representative who answered.The job description for a Mobile Associate reads, “Help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.”Literally was not helped at all over the phone, and I found my resolution at another store.
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December 2023 by Mini Manson
Never go here.They hate people who are different, disabled, lgbt...They LAUGH at their customers, then when you complain, corporate takes THEIR side... not having even contacting me for my side of the story.BOYCOTT Tmobile. ?
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December 2023 by Patricia Contreras
Very terrible service, today my husband went to reactivate his service and the service was the worst, none of the people who work there know about customer service and the treatment is the worst, including the manager of that store. I don't recommend that place to anyone.
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December 2023 by Sunnito G
Customer service is hit or miss here but I do appreciate that it is a corporate store, not a franchise.
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October 2023 by Kristal A
Didnt get greeted and just looked at me but they greeted other people who came in after me
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October 2023 by Leslie S
Not impressed with the customer service level. Since this is the only T Mobile in the area, there was a line. More staff would be appreciated. Waiting almost 30 min, however, to be seen for only 2 or 3 and pretty much let me know that there is nothing they can do, was EPIC!! Thank you. No i did not cause the pixel issue on my phone. Caused by pressure? What pressure. All questions the lady didn't seem to care to take the time to answer.Way to treat a customer that has been there for 12 years.Gonna pay my bill and change company!
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October 2023 by Ruby Fagen
I never write reviews, but I felt I needed to after my experience working with Sasha. I had so many issues with my home internet, and was beyond frustrated and irritated. Sasha was able to not only help me once but twice, after I ran into more issues. She is kind, patient, and caring. I can't thank her enough for helping me.
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October 2023 by Bhupen prajapati
Cesar in this location has been very very helpful with everything I asked all my problems have been solved and I really appreciate his work !
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September 2023 by B Marquez
Omar was awesome! We went in to see what was wrong with phone but he showed us what was issue with phone and we were able to adjust. Thank you for taking extra care of my best friend and you were so patient. Appreciate your customer service!
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August 2023 by Remedy Tv
Horrible customer service I went there because I had to replace my stolen phone and one of the employees seem as if he didn’t kno the proper steps to assist me so he will help me do one step and walk away instead of continuing to assist me to till the problem was resolved causing me to have to chase him around the store it was a group of employees just chatting at a table where he kept returning to then they ask for my ID which had a hole in it meaning I had a change of address but the ID wasn’t expired and declined my service causing me to take a bus back home and doing it over the phone when I spoke w the customer service representative she said they could’ve excepted it as long as it wasn’t expired so basically giving me a hard time for no reason never again
