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April 2021 by Robert cruz
Bank closes @ 5pm not 6pm like it lists here.
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March 2021 by Ashley B.
Online says open until 6, I got there at 5:15 and it was all locked up. Other issues with the entire organization in general. Literally the last straw. Over it. Canceling my account.
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May 2020 by Billy Molloy
Not my usual branch but with Covid going on they have everything funneled to here. I had an absolute emergency that required me to come in same day to sign a document. They were absolutely slammed yet still gave me some INCREDIBLE service considering, and it all worked out. Thank you Ciu and the teller (i forgot your name!)
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June 2019 by Marjorie Tucker
Great Bank especially the employees and the coffee is awesome.
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December 2018 by Brenda
Please fix the card scanner for your ATM after hours @ your 1400 W Fullerton Ave, Chicago, IL 60614 location.
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June 2018 by Kyle Romano
This location will turn you away for a simple cash exchange at their own discretion, and their customer service is an unnecessary additional headache to the errands on your list.
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January 2018 by Deb A.
This review isn't about this branch. It's about the entire organization. This is the worst bank imaginable. They misspelled my company name on my checks--right out of the gate, that should have been my red flag. Then, despite my clients having all of the correct information for wire transfers, TCF refused my first three transfers. I had to go in person to resolve all of them. Their mobile app and web site were awful. They redesigned them last year and forced every single customer of the bank to sign up all over again for digital banking. Naturally, there was some kind of problem specific to my account, and it took two calls to resolve. Then, it turned out their new URL wasn't the same, which meant QuickBooks was no longer synching data. They didn't warn anyone of that, and I only discovered it weeks later, when I was doing bookkeeping. Tonight, I finally found the final straw. I couldn't make deposits using the mobile app. I made two calls to customer service, and they were baffled--an entire button was missing from the homepage of my app. I was told to uninstall and reinstall. That didn't work. On a lark, I turned on my VPN app. That solved the problem--these reps are not trained for technical troubleshooting. But that's when I discovered they don't allow mobile deposits over $1,500. My personal bank allows mobile deposits of $50,000! I called customer service again for the third time in one night, and I was informed my check for less than $10,000 would have to be deposited in person or via mail. I haven't entered a branch of my personal bank in over five years--it's insane that this basic function can't be done digitally when other banks are handling it daily. This bank is way behind the times. It's one thing for basic, personal banking. It's another when you're a business owner and every hour spent with your bank, solving their problems, is an hour you're not spending building your company.
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December 2017 by Robert J. Block
Very helpful staff. Have never encountered bums in the ATM but looking forward to it. Nice meighborhood, safe & clean. They would get a fifth star if they had a customer restroom, though it might attract more bums.
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December 2017 by Roxana Kopec
The staff here are always so friendly and helpful and will always go out of their way to assist me. The free coffee is always awesome as well! This is the best branch in the city in my opinion, I love my tcf!
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July 2017 by Sheldon G.
TCF Bank. This is not a complaint about this bank outlet. It is about TCF. Do not even dare to open an account at TCF. I just hung up after waiting over one half hour to speak with someone about a problem with my account. The stupid excuse "heavy call volume". They do not hire any help. I heard this from multiple employees. I'm changing banks ASAP. DO NOT USE TCF. YOU WILL BE VERY SORRY
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June 2017 by Caleb McDermott
Really nice tellers. Usually would go in to get quarters. Sometimes bums sleep in the ATM area.
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May 2016 by Mighty girl
I prefer this TCF bank over Chase
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June 2013 by Maria Morales
Ramon is the best!
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February 2013 by Renaudo Christiansen-Robinson
This is the slowest TCF I have ever been to, and I have gone to numerous locations in Chicago and Metro Detroit.
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April 2012 by Bradley Christiansen-Robinson
The address is actually 1400 not 1500
