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May 2023 by Tony Hưng
Durable
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March 2022 by Snyper G.
Why would you arrest a black man depositing a check? Have you learned nothing? I hope you payed Thomas a million dollar sum for arresting him for nothing.
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September 2021 by Ronnie Thomas
TCF Bank appear to be a good Bank This Bank branch should be shut down. I advise anyone not to use this bank branch.
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July 2021 by Lisa A.
As a customer with TCF for YEARS (15+) I will be closing my account. I have never been so frustrated with a bank as I have with TCF bank. The idea that during this past 2 years with COVID, that TCF makes accounts dormant (yes, my savings account) gets tagged as dormant because there is no activity. Does TCF really expect activity on savings accounts during COVID? I was told the only way to clear this is to go into a branch. I am NOT going into a branch to correct this as TCF should not do this WITHOUT contacting the account holder to see if the account is active and just not able to put into the account. I mean, HOW IN THE WORLD WOULD SOMEONE LEAVE AN ACCOUNT AS DORMANT THAT HAS MONEY IN IT?. I called, spoke to a representative and then a supervisor and was told the only way I can clear this up is if I go into a branch. I can tell you, that if I do go into a branch it will be to close out my account. I will take my money elsewhere. Somewhere it the bank does not tag my account as dormant. Very upset and beyond frustrated
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June 2021 by Louie M.
Look else where! After several years being with them, they neglected to help me with a fraud online purchase! After 4 calls, almost 3hrs in total, the representative basically said to Next time watch where I purchase !! So visited the TCF here in Burbank, IL and told them I can cancelling my acct... They didn't really bother to ask why, nor where they interested to know!! Seems like they are being bought out or merging with Huntington Bank but I still wouldn't want my hard earned $$ with them!!! Chase Bank is so much professional and they care for their customers, technology so no superior that TCF garbage, which is why they are still my MAIN preferred bank!
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May 2021 by Kelly S.
I have been trying to get my money out of my IRA in to another institution for 5 months. Every time I try to call them and find out what is happening with my money and why it is not being transferred, I get a different answer every time and am then transferred to a different department. Also there is no way to contribute to an IRA with them without sending a check to the bank. Very antiquated system and they do not assign account numbers, for IRAs so good luck trying to identify what account you are referencing with them or with another institution.
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May 2021 by Jon D.
Can I get negative Stars?????? Kept $20 to close my account unless I send a letter! Its a check,,,, Making $ off of their Customers that are leaving. Take that $20 and put it into an account that helps trains your staff better!!! Horible Bank!!!!
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February 2021 by Bart S.
Horrible bank, save yourself the stress and headaches. They are not for their customers. Literally the shittiest bank you can go with. After being a loyal customer for almost 10 years they treat you like trash. Go to any other bank DO NOT do business with this horrible bank.
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February 2021 by antashia ivory
One of the worst tcf banks there is . No one really wanted to help ! Didn’t explain anything and definitely rude !
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February 2021 by Myia Borden
If ur not Spanish they won’t help you! One manager of the managers acted as if he was mad to do his job the other worker told me a straight lie and don’t want to hold no one accountable!
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February 2021 by Antashia Solomon
By far the worst bank too bank with ! Can’t trust them with your money there system is always broke
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January 2021 by Ashley B.
I did not choose this bank and would never do so again. They delayed my mortgage because they couldn't get their act together by one month. Their web site is crap and does not function properly. Their customer service is dismal. You can't log in, yes, even when you have all the proper IDs. Every other bank I use has zero problems, this bank has issues EVERY time. This bank merged with chemical bank, they were supposed to let everyone know by letter. I never got it and, clearly hundreds of other people didn't because when you tried to use your account after the merger it didn't work. When you called, you got to sit on hold for 2 HOURS. Customer service is rude and unhelpful. I will try to move my loan ASAP and never, ever, use this bank again.
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January 2021 by Kathlern C.
Very kind tellers at branches. I love the online banking. I have been a customer for 10 years
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December 2020 by Byron Mccomb Jr.
Waited 40Mins to speak with someone At the Branch About Opening An Account, Just To Be Told By A TCF Employee that I couldn’t get a debit card today because the system was down.
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November 2020 by Mike W.
Their information is often wrong, the customer service is non-existent, and they will charge for everything they can, including checking your deposits! They are custodians of your money, but you have to pay a fee to see your records. Really?!!! You can't reach anyone (have been on hold for over two hours a number of times and finally gave up). So, if anything goes wrong, and it often does, you will spend countless hours trying to get assistance and then will likely run into incompetence. If there were a negative rating, that is what I would choose. Greedy and incompetent sums it up. Do not bank with TCF!
