-
October 2022 by Koe Norman
FRAUD!!! After working with Ricardo on my suit for my birthday, he literally stopped responding to text, calls, email, social media etc.. basically stole my down payment for the suit.
-
March 2022 by Juan Almaraz
I was in need of the best suit for my sister's wedding and reached out to Ricardo for the Bespoke experience. I scheduled a consultation with him on July 2, 2021 where him and his sales partner treated me to top shelf spirits and took all the necessary measurements. Ricardo was over an hour late to my initial consultation but I understood that traffic is crazy traveling from one end of the city to another so I didn't think anything of it. I let Ricardo and his partner know that I intended to wear the suit for my sister's wedding at the end of August 2021 and asked him multiple times whether creating a suit from scratch would even be possible under this timeline (8 weeks). He continuously shared that he would have no problem doing so, that in fact I would have a suit in hand 2 weeks prior to my deadline. I understood that we were in the middle of a pandemic and under worldwide logistical restrictions with shipping so that is why I kept asking him if this was even possible. I paid him in full at the end of my initial consultation and left feeling excited to finally have something created by him.The follow up consultation was scheduled weeks later and I confirmed prior to driving from the western suburbs to meet him in downtown Chicago for the preliminary fabric fitting. I show up to the office space 15-20 minutes early and sent Ricardo a text message letting him know I had arrived. After waiting for 45 minutes I get a call from him saying that he would have to reschedule because he was not onsite and did not have the prototype fabric suit ready. I left disappointed since I had driven 45 mins to find out that my appointment could not be fulfilled. I was finally able to get a follow up fitting scheduled and met Ricardo in his home for this step. The consultation went well, he made minor adjustment markings to the preliminary suit to send for the final production run. I mentioned that we were now 4 weeks away from the wedding and asked if getting the suit complemented was still possible. He assured me that since we were now at the final stage of the process that the timeline would be met. Weeks went by and I did not hear from Ricardo, but still had confidence that I would have a suit for the wedding. I was starting to get a little worried but not quite panicking as of yet. Now at 12 days out from the wedding I reached out to Ricardo and didn't hear back. I tried via text message, phone calls leaving multiple voicemails, and emails and nothing. Finally at 24 hours before the wedding I was finally able to get his attention when I sent a request for refund of my payment. He called me apologizing for not having the suit and gave me every excuse under the sun as to why I didn't have a suit in hand. He mentioned that he was not in the position to issue me a refund and asked for the opportunity to fix this. He offered me a 2nd suit at no additional cost if I allowed him to fix this whole situation. I understood that things happen and that perhaps the logistical climate we were in left things out of his control. My main frustration was his lack of communication and transparency throughout the entire process, leaving me to find a back up suit at the final hours before the wedding.I finally had a suit delivered in hand in October 2021 (2.5 months late) and was informed that the 2nd suit was already being constructed to the same measurements as the first. I was happy to have received the first suit, even though it was missing some of the original items initially discussed at the first consultation. Now after 4 additional months of multiple attempts to reach Ricardo via text, phone call, and emails I have yet to get ahold of him or receive the 2nd suit.Overall, I am disappointed with the entire process and hope that my very long review will aid someone in deciding whether to do business with him or not. Please read other of his low reviews and you will find a common pattern going back to 2015.
-
July 2020 by Mil Lionaire
Hello sir! I have been trying to reach you. Can you please reply my messages?
-
March 2020 by Ryan Reynolds
I’m a Realtor in Chicago and being wintertime, I needed a coat to represent myself as a professional. I found Ricardo with the dapper club on social media, and the rest was history. The dapper club is a real dapper experience. Ricardo, Johnny, and Miriam are very friendly and knowledgeable about Custom clothing. Not only have they made me a perfect coat to fit my needs, I feel they have built a real genuine relationship with me. Ricardo goes out of his way to help his clients in any way he can, going as far as helping me with my business and going on my podcast. I highly recommend them and can’t wait to get their new custom shoes. Thank guys!
-
November 2019 by Vince Michaels
“The Dapper Club” is simply not a place you go to purchase a suit. It truly is an experience. If you are in Chicago or flying in for a special occasion I highly recommend setting up a consultation with Ricardo. From the first consultation until the day of pick-up Ricardo was professional, dedicated to his craft and most importantly friendly. You will feel like you’ve known Ricardo for years within the first twenty minutes of your conversation. His passion for style and resistance to settle for anything less than 100% customer satisfaction is hard to come by in any industry, let alone fashion. My experience is as follows:
-
November 2019 by Vincent Galvan
“The Dapper Club” is simply not a place you go to purchase a suit. It truly is an experience. If you are in Chicago or flying in for a special occasion I highly recommend setting up a consultation with Ricardo. From the first consultation until the day of pick-up Ricardo was professional, dedicated to his craft and most importantly friendly. You will feel like you’ve known Ricardo for years within the first twenty minutes of your conversation. His passion for style and r
-
November 2019 by Jose Solis
Gentlemen, if you’re considering doing a custom suit or tuxedo for your wedding, do it with the Dapper Club you will not regret it. I thoroughly enjoyed working with Ricardo while crafting my custom dream suit for my wedding. The location is tucked in a cozy chic studio conveniently located in the South Loop. For my initial consultation, Ricardo took the time to go through each fabric, design and button until I got the “look” I was going for. I was able to customize every detail of my piece to me specifications. Ricardo also goes through several fittings to make sure you get just the right fit. Guys, skip the dusty bland tuxedo rental places of your Fathers and Grandfathers and make sure you are looking fresh for your special day. The Dapper Club put it over the top with custom monograms in all of the right places. The best part is I can continue to wear this suit with different looks throughout the years. I can’t wait to design my next “Power Suit” with Ricardo and the Dapper Club.
-
September 2019 by Jon Vega
The best custom suit I was provided with to match my motorcycle. Great fabric options, shirts, and shoes
-
August 2019 by Jose Torres
The Dapper Club has completely changed the way I look at suits. All of my suits now have gone through them instead of a regular chain store because everything is custom fitted, I get to pick out every detail from color to material, it makes me feel confident and powerful, last long, and I get recommendations on how to mix up my suit with other outfits to use it to it’s fullest potential. The service there is great and the knowledge I have on my side when picking a suit for my specific occasion and body type, wearing, and cleaning it is outstanding. I can’t recommend this place enough. Plus, my name is in my suit, so that’s even better haha - Jose Shorty Torres- Professional MMA Fighter
-
June 2019 by Alexa Staley
I searched all over for a company who could tailor a gorgeous suit to a woman's body for my wedding, and I was so grateful to discover The Dapper Club! The team is as kind and professional as they are talented! I made two four-hour trips to work with them, and it was worth every mile!!! For an upscale experience and clothing to fit you better than anything you've ever worn, go see Ricardo and the team!
-
February 2019 by Tony Reyes
I Love coming to this place! The atmosphere always inviting and Ricardo is super attentive. I have purchase 6 suits from the dapper club in the last year. Ricardo even helped me pick out a special velvet tuxedo for an important award my family was receiving. The level of detail and customization is incredible. I always recommend my family and friends who are looking for a high quality suit!
-
February 2019 by Francis Manuel Caparroso
Best custom clothing experience ever! Ricardo will make sure you look your best for any occasion! Great hospitality and amazing experience! Can't wait for my next custom suit!!!
-
December 2018 by Matt Gooby
If your looking for a place to get suited up, I definitely recommend The Dapper Club. I’ve had 3 suits, a sport jacket, and 5 shirts done by them, and I must say the feel and quality is amazing. The picture I shared, was one of the suits they did for me and I just picked up from them this past week. I got so many compliments about the suit when I wore it. If your looking to upgrade your suit game, definitely check them out and ask for Ricardo when you go. He is the best!!!
-
December 2018 by Mijo Bradica
Happened to be one of the lucky few to be apart of The Dapper Club grand opening event where I met the founder Ricardo. Since then I have seen The Dapper Club brand grow exponentially. I finally decided to get one of my first custom blazers here not too long ago and am tremendously satisfied. Ricardo goes the extra mile to make sure your fitting is just right. My blazer needed a second alteration which Ricardo took care of at no extra cost. You get to design everything from start to finish at the Dapper Club and nothing is cookie cutter. It's clear that The Dapper Club is a brand you can wear proudly. If I want anything custom I go to Ricardo at The Dapper Club. A+ 5 Stars!!!!
-
November 2018 by Joce Caldero
The Dapper Club and Ricardo were amazing! We worked with him to build my husbands custom suit for our wedding and it came out perfect, just how we envisioned. He walked us through step by step, teaching us, and giving his professional opinion; it was a great experience. We purchased his shoes from Marc Nolan too which were not only so stylish but very comfortable as well. Overall, a great experience and two thumbs up!