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March 2024 by Jo Anne Masterson
Where do I begin? I asked for an accessible room due to a recent injury. I got the room, however it was the furthest from the elevator. I walked (slowly) to the end of the hallway and when I got there, there was a little alcove with my room and another. The door was so heavy that I could barely open it. Once I got into the room I went to unpack and searched everywhere for a non-existent closet. I finally had to hang my clothes on the shower rod. I then looked for drawers. No drawers! When I went to sit down, I had 2 choices....a cheap chair that did me no good or the bed, which was way too low for me. At night, due to my injury I was worried that I would have to roll out of the bed in the morning. I was there for 2 nights and I couldn't even find a laundry bag. I know the rooms were supposed to give the minimalist vibe, but no closet? What they did have, in plain sight was an umbrella! What?When I checked out, I told them how unhappy I was, and of course, I got an I'm sorry. I never did get my receipt, and I can only guess what they added on.
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March 2024 by ece soner
The room I stayed was very nice, I dined in Fora for dinner and breakfast - the food was delicious! however both Fora and Selva bartenders were not welcoming- not sure why but the bartenders at this hotel looked unhappy, and their energy radiates…Rooms: Stayed in Luxury King Room _ it was quite nice
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March 2024 by Adrianna Fueredi
I’ve stayed at the Emily twice and have nothing but great things to say about it! The hotel itself is beautiful, very clean and inviting! Service is also excellent! Thank you to the Emily staff for everything!
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March 2024 by Paul Booth
Nice hotel but good night's sleep was ruined by the worst pillows I have ever used. They appear to be light and fluffy but as soon as you lay your head on them they sink and are very hard and uncomfortable.
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February 2024 by Ryan
I didn't stay at the hotel, but I had a great cocktail at the bar and then was able to walk to Guinness. Would definitely recommend. Loved the ambiance. Great location.
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February 2024 by Winnie Chai
The lobby area looks nicer than the rooms. I find it strange having the bathroom sink located outside the bathroom. They have a rooftop theatre I would've wanted to check out during summer. Location is great if you like being near good food spots and near Google office.
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February 2024 by Fanny Voluer
The room was big and very comfortable with basic amenities like coffee and tea. The front desk agents were very friendly.The hotel is modern and clean and located very close to many restaurants and shops.My only issue was the noise. The room was right on the road, I could hear the train and the fan was also super loud.Walkability: Large comfortable room but very noisy
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February 2024 by Jordan P
One night stay, close to tons of restaurants and fun in the west loop and west side. I loved the simple decor and dark moody style of the room and lobby, it’s modern and sleek. Easy check out
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February 2024 by Emily Fariole
The employees were pleasant but no information was provided on food, WiFi, or any of the usual expected check in items.The room was clean except for the wad of bloody tissue someone having their period left behind in the trash can. Gross.The bathroom light sensor was malfunctioning ALL night turning the bathroom light on and off. The brightness of it woke me up multiple times throughout the night.Overall weird experience. Won’t return.
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February 2024 by Michael Barlett
Rooms: The rooms are clean. The bed leaves something to be desired as it’s more akin to a cot than a bed worthy of a 3- or 4-star hotel. The view was amazing if you enjoy looking at an office building and nothing more. Would I stay here again?!? Perhaps if I did not have the opportunity to select my own hotel but, again, cleanliness is paramount and this place is clean and the food at the restaurant is good albeit minimal options. It’s not a bad hotel but don’t expect anything amazing.
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February 2024 by Shannon Dalton
The Reservations team went above and beyond to help me plan a business trip for our client. They were very responsive and helpful in navigating some tricky logistics in the planning.
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February 2024 by juliette boyce
Nice hotel right in Fulton Market. I booked the basic room (work trip) and it was MUCH larger than nearby hotels. I loved the Molton Brown bath products & extra sustainability points for the jumbo containers vs minis. The curling on the terrace is fun & Selva is a beautiful chill space. I was here for work but would gladly stay for Vacation. Staff was SO friendly and helpful.Rooms: Very large for the area. Nice showers. Comfy bed. There was an office very close across the way from my room (505) but I didn’t mind having the blinds closed.Safety: The elevator key cards are super strict - but there are conference &Common areas on 5 & 6 so I’d request a different floor next time.Walkability: Perfect spot and quiet for the neighborhood
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February 2024 by Jay Anderson
Very friendly
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February 2024 by Tay Stiles
Stayed one night and it was perfect location by food and drink. Room was gorgeous. The lobby is stunning. Valet and check in super easy! Would definitely stay again! Coffee shop was delicious as well.
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February 2024 by Sophia and Nick Pfropper
Our stay at the Emily was perfect. Before we arrived, we emailed with Maria, the Sales Manager, at the Emily and she helped us to arrange a private space for my husband and I to have our first look on our wedding day, which was so kind and helpful. When we arrived, the room was clean and warm, which was very welcome during the frigid weather we were having. We booked a suite and it was more than big enough for 8 girls to get ready in, along with 3 makeup artists and 2 photographers.When we left to get on the bus to our wedding, it was raining badly. The gentleman downstairs by the door led me outside under his umbrella and walked with me all the way across the street to the bus. We are so appreciative of the kindnesses extended to us from various employees of the Emily Hotel and we look forward to visiting again!
