-
August 2023 by Scott Friemann
I was very happy with my experience at this location. The facilities were always clean, temperature controlled, and well lit. During business hours, the employees were always friendly and easy to work with.There are some quirks to the loading and unloading area, such as limited access to the parking lot and the in premises dollies being kept indoors at all times, but these issues can be overcome.It's a well run location and when it comes to storage facilities, the less hassle, the better.
-
August 2023 by Eric Phillips
I booked a storage unit online and went in to finalize my selection. Miss Tammy and Isiah were so attentive at helping with my storage selection. By focusing on what I need they were able to find me a storage unit closer than the one I had and for a very good price that I was happy to pay. I hope to have to ever store anything again, but if I do.I'm coming back to this location at 1650 W Irving Park. Thank you both again
-
August 2023 by Johnna Terwelp
Tammy was incredible to work with. I was doing a very stressful move with my college age daughter. Tammy helped me stay calm and was a joy to work with. The facility was clean and professional. I highly recommend.
-
August 2023 by Hoa Nguyen
Tammy was so good in helping me selecting and setting up my storage account. She is friendly and willing to assist.
-
July 2023 by Eli Sugerman
excellent service here, super helpful, i was very thankful for this place during a stressful move!
-
July 2023 by Avery Kiefer
Tammy is incredibly helpful and kind. She made our experience both seamless and stress free. I never thought I would recommend a storage facility to someone, but because of Tammy, I will.
-
May 2023 by Parker Callais
Tammy was so wonderful! She stayed late to help us check in to our unit after we had been on the road for 8 hours. She was super helpful, friendly and informative and told us exactly what we needed to know to make the move in go smoothly. She even let us know we could text her with any questions. So glad we decided to store here!!
-
March 2023 by Ray D.
6 months ago, September of 2022, I took out a 10/10 unit. Place was clean.Alex, the mgr., very friendly and helpful. Today, I get a 15% increase, $30 per month, after only 6 months of using the locker. WOW, talk about a real bait and switch. Just an awful way to do business. I would not go there.When I called their office, I was told, well your lease is month to month. Buyers beware. If I wasnt 1000 miles away, I would pull out.Dont be fooled, like I was. Stay away.
-
February 2023 by Jonathan L.
5 star service from Tammy. I had some health requirements and she was extremely understanding and accommodating which you really don't find everywhere and which I appreciated enormously. It really did mean a lot to me. They are right across street from me, so I will definitely be coming back again when I need storage.
-
December 2022 by Vicki Herget
I am a relatively new renter at The Lock Up and have been delighted with the experience. It is clean and convenient, but most importantly, it is managed competently and professionally by Tammy. She has been hugely helpful in every way, is a pleasure to deal with, and has been responsive to every question or issue I have had. I can highly recommend both The Lock Up AND the management—an exceptional experience all around!
-
November 2022 by Sharon Mackes-Fantozzi
Not only is this storage location very clean and organized, it is extremely well managed. Tammy, the manager is fantastic. She is knowledgeable, helpful, friendly and extremely competent. It is a pleasure doing business with her and the organization.
-
October 2022 by alex eaton
I can’t say enough good things about Tammy and this facility. They’ve been incredibly easy to work with and Tammy has been nothing short of wonderful in trying to help us find a situation that works for us. 10-10!
-
October 2022 by Charlie Corbo
I went in thinking I knew what I needed but THANK GOD FOR TAMMY because she helped me get the right locker space that would fit all my needs and personal belongings. I genuinely felt she had my best interest at heart and was more than helpful every step of the way. She’s the absolute best!
-
October 2022 by Jackie Dupor
It's an ok clean place. It's an older building so the corners are tight for pushing the cart around. It's pretty hot and stuffy up in the "climate controlled" upper units. You work up a sweat up there.
-
August 2022 by Julie Hess
We’ve stored items at this location for over 7 years. We’ve found it to be very secure, with strong customer service and easy self-access. When we moved out, the site manager, Tammy, was extra helpful, making sure we were able to move seamlessly to our new home! We are grateful for her help and for the ease of storage of the years.
