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January 2024 by Hailey Fleming
I have never had a bad experience at this UPS store. The employees are always helpful, efficient, and kind.
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December 2023 by Sean Soni
Best UPS store ever. 3 employees not busy at all. Much better than one on Lake. Bob notarized a very complex set of documents that needed special care. He handled it meticulously and quickly. Best UPS store employee in the country. The other UPS store would have almost definitely screwed it up if they had a notary.
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November 2023 by Henry McDonald
really excellent service. had some nice conversation, some nice small talk and banter with the intelligent and capable problem solvers here. would drive from hours away to come here again for my packaging needs.
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October 2023 by Joy N (JoyvsJoy)
By far the best UPS store in Chicago from the customer service to the cleaniness of the establishment definitely drive past a few UPS stores just to come to this one because of their service
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August 2023 by Rakan Omar
Best group of employees any customer would enjoy being around and working with. Marci, Bob & Jordan you all are great to work with and always go above and beyond for your customers. Thank you!!
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July 2023 by Asher Caulfield
I used them for Bounce app luggage storage and they’re the best! The employees here are incredible. Checking our bags in was a breeze - they had us checked in and on our way in no time. Picking up our bags was an even better experience. We were running really late for our train that was about to leave, so I called ahead and asked them to have our bags ready at the front since we were rushing. When we got to the store, our bags were waiting for us just like they said - they really came through for us, we just barely made our Amtrak since they helped us save those few minutes!
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June 2023 by Meghan Killinger
Best UPS store I’ve been to. Always super friendly, efficient, and clean. The staff goes above and beyond to help make the process of shipping quick and easy and answer all questions. They even have dog treats for the pups!!
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June 2023 by Ngando Ntone
Bob at this UPS location is a life saver. He opened the door after hours and made sure everything was good to go with my package.
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June 2023 by Jordan Davis
As solo traveler in Chicago for the first time just for a few hours, Bob and Jordan who work at this UPS Store went above and beyond to make sure I was taken care of in multiple ways. Personable, kind, trustworthy! The positive sentiment of “Do into others” will stick with me. Feeling very thankful.10/10 recommend this location - I saw the kindness they exhibited to the other customers in the store as well. Thank you Jordan and Bob!!!!
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June 2023 by Charlie H.
I absolutely love this UPS store! Bob and Marci are the best, always very helpful friendly and great problem solvers. Whether it’s shipping a package, labeling or anything in between, the team at the UPS store can do it all!
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June 2023 by Rebecca Jung
Super nice friendly and helpful people that will make the menial task of shipping enjoyable :) I come all the way fromSouth loop just to go to this branch even though there is nearby ones
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June 2023 by Tito O
Best UPS in the city. Bob is the man. I still go back to this location even if I moved out of the area. With the drive.
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January 2023 by Natasha Kapadia
The nicest employees at UPC store I've ever been to. They're seriously the most helpful staff. I never have written a review for a shipping store but this one deserves a review since all the workers there are so pleasant and helpful!
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December 2022 by Natasha K.
I wouldn't normally review a UPS store but this is by far the nicest and most helpful shipping service store I've ever been to. All the employees are so kind and always go above and beyond when I'm shipping anything. I go there all the time for returns and to send other packages and it's always exceptional service. It's why I'll always choose this ups over usps or fedex.
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November 2022 by ashley fung
Bob helped me at this location and he is the absolute best! He is so kind, knowledgable, and helpful. The customer service he provides is unmatched and he always goes out of his way to make sure all our UPS projects go to plan. I 100% recommend coming to this location if you need help with anything UPS!
