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October 2022 by Gene P.
I had a great experience with Zak at Town Stone. I have been listening to his podcast for years, so I reached out when I needed a mortgage. They apprised me of all my options, provided good recommendations, and offered a lower rate than I was quoted anywhere else. The entire process was organized and stress free. I would recommend Town Stone to anyone!
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February 2022 by Patty K.
I was looking to refinance my home in November and recalled the numerous commercials I've heard on the radio for Tom stone financial. I reached out in November 2021 on the Townstone Financial website where I then got a text thanking me and stating I would be getting a call within 1 to 3 days with a follow up and they will continue to call until they reach me. I never got a response back until I tried again 11 days later. I was initially excited to work with them as I have been a loyal WGN radio listener for years and always heard them on the radio. Unfortunately it was a total let down. I did personally get to speak with David when he called after I tried again on their website. He was apologizing that no one ever responded or called.?We had 1 discussion on the phone regarding details of my refinancing and I even went as far as sending him information from my current mortgage company that he requested. I was told they would be back to me with the details of what they could do that same day. I NEVER got a call, email or anything after that and did not try again as it was apparent that they did not need or want my business. Needless to say I stayed with my current mortgage company who has always been helpful and responsive. This experience was very disappointing not to mention their commercials on the radio are not a true picture of how this company operates. I do not recommend this company and highly urge you to look elsewhere for your mortgage needs!
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December 2019 by Chris Lazaris
RECORD BREAKING TURN TIMES AND SERVICES TAILORED FOR EACH AND EVERY CLIENT SPECIFICALLY!