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May 2023 by Rosario Wolters
Easy pick up and drop off excellent customer service!
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February 2023 by William J LUCKEY
Not enough to rent without reservation week in advance
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February 2023 by Hector Durruthy
Good rooms
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December 2022 by Deborah Burch
My husband keeps a room there for all his tools. A very nice clean room in fact the inside is very nice no clutter cars management is there to help and assist.They have racks etc means of getting tour storage to your rented room. I love their exit doors where you excess in case of emergency besides coming in and going out.Very clean very cleanAnd everything works I. His use
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October 2022 by GB
BEST U Haul location because no one could provide better customer service than Angel.U Haul is fortunate to have such a top representative .Facilty and trucks are clean.Truly the best!
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July 2022 by Alex Jr.
Never Failed. This U-Haul has very nice people working here, thank you for your excellent service.
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May 2022 by Chas Evans
This is more of a review on U-Haul as a company rather than this specific location. I was scheduled to pickup a moving truck at 8am using the 24/7 service. It was confirmed online and a customer service agent called me the day before and confirmed the truck would be ready at this location at 8am. I showed up at 8am to find out that the truck was not available for pickup and this location wouldn't open until 9am. I called customer service multiple times and was put on hold each time until the call disconnected. I ultimately had to wait in the parking lot until 9am when this location opened. The U-Haul worker confirmed that my order was set for 8am pickup, but told me that the location wasn't notified so they didn't prepare the truck. At the end of it all, U-Haul admitted they messed up. I was hoping to get some type of credit since I had movers (paid by the hour) waiting on me while I waited on truck, but U-Haul refused to give any type of discount or credit. Overall, terrible experience.
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January 2022 by Miguel Medina
Ian is great. Guy just knows customer service. Overall great company, nowhere else I rather take my business. They are crushing it.
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December 2021 by JM M
Ian is great. Guy just knows customer service. Overall great company, nowhere else I rather take my business. They are crushing it.
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August 2020 by Alexander Gonzalez Jr.
Excellent service.
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March 2020 by James B.
Convenient location for picking up a UHaul in McKinley Park, I've used them twice. The folks at the counter are super nice, especially Angel who was there both times. The first truck I picked up was old and was annoying to get started (had to turn the wheel and try the key like 10 times every time) and had some trash inside. Got a van the second time and it was almost brand new and spotless, really fantastic. So hey! Checking in at the counter was super easy. UHaul's online check-in process is horribly annoying (but this is not their fault in any way - the staff here helped me out when it didn't work out for me.)
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November 2019 by Jesus Cambray
(Translated by Google) Excellent place to store things and do not charge much
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September 2019 by Mitchell Lair
After a difficult day packing boxes and moving furniture, these two Angel's made finding the perfect storage locker simple and easy. Shout out to Sharniece and Tiffany for being super friendly, and helping me with everything I needed!!
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October 2018 by Nara K.
I made an online reservation. A lady by the name of Andrea called to inform me that I'd have to go to a different location as the one I made my reservation with was unable to accommodate it. I found the same was true for the new location, plus now somehow my reservation changed from what I originally booked, after I arrived. The team member offered me $15 for the inconvience. When I arrived at the final location, the lady on the phone told me she'd call me back in $10 with a code to apply for all the hassle. We waited with no call back, the lady in the office told me to let the office know were I drop it off at, they would take care of me and that I could finally get on the road after 1.5 hours from my original reservation time. She also charged me for 40 miles and 24 hours when I only needed 3 hours and 15 miles. When I dropped the uhaul off the location told me to call the lady on the phone who was sending me to all these locations as they can't help me either. When I called she was no longer there and the gentleman told me he couldn't help me either. So I follow up today, get transferred to 3 different ladies, one of whom had to set me straight on the how's of uhaul operations. When I asked for a recording she transferred me to corporate. Still on hold as I am writing this review..... 43 mins and no one can help me. No one knows what's going on. This sounds like Worst uhaul experience of my life. This location was one of the locations I was sent to that told me they couldn't help me. Since no one from uhaul can help me, I will be leaving this review st every location I had to go to.
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August 2018 by Johnathon Bush
Great customer service!!
