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June 2023 by Marseil Jackson
Great Place to rent a Uhual! It has new Management that started 2023. It’s now Managed by the Dream Center Co-Working & Business Support Services…
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January 2023 by Tonika Wright
David Mc CALL YOU SAY THAT BECAUSE YOU OWN THE PLACE ?
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December 2022 by Tonika Wright (Crazy daisy)
David Mc CALL YOU SAY THAT BECAUSE YOU OWN THE PLACE ?
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August 2022 by Ciin_tess
Highly wouldn’t recommend, we came and rented for only 8miles to be charged 41miles over DONT waist your time with the gentleman in this place he has glasses , very unprofessional and scam artistIT B OUR OWN PEOPLE??
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August 2022 by Alicia R.
I had made a reservation to pick up a 10' truck at a certain time. For many reasons, I had to change my pick up times at least twice, each time explaining my circumstances, reasons why, etc. When I finally got in to pick up the truck, which was ready for me even with all my time issues, the gentleman was great in answering my questions about it including about a car transport that I would be picking up at a different time from another place. The truck was clean and smelled clean and everything worked great! Compared to another major rental, U-Haul came in much cheaper, as well. Thank you!
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June 2022 by Mark T.
I rented a 15 ft truck from this location and we had a great experience. The rental options were clear, the price was good and the truck worked great. The 15 ft truck with the ramp was a great option for us and fit all our things, and that ramp made loading and unloading easy and convenient. We were able to position the truck so the ramp went to the front door where we had to unload and we rolled our things right in! The mileage and gas charges were very reasonable and accurate and Aviv was very helpful and friendly. The next time I need a U-haul truck I will start at this location and refer my family and friends here.
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December 2021 by Meg S.
HORRIBLE! Im due to move into my new apartment; everything was set up, all we had to do was pick up the truck. They had agreed to give me the truck at 6:30 AM - confirmation email and everything - and then when I show up and check in online, it says the truck will be ready when the store opens at 9:30. I'm sorry, what?!??I talked to customer service and they said THIS location never set it up or put out the keys for me. Okkkkkkk but HOW?! WHY!? The National customer service line was kindly trying to find another truck for me but no place nearby had any available trucks. Thanks for nothing, Westmont Uhaul.
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June 2020 by Joanna M.
uhaul forest park doesnt come up. michael ripped my fender. gave me truck with 3 flat tires. change pick up to chicago through tights-2 added hours and cancel movers. tryck ruined my car. toadside asst told me to keep driving while transport swerving. di not yse uhaul. they totalled my car and i am fighting-uhaul does not even respond. do not use uhaul. this was intentional.
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May 2020 by Natalie Harris
Small private owned franchise. This place probably has only a couple trucks at most. I reserved a truck online a week prior had a reservation number. When I arrived, they didn't have my reservation and I had to wait over an hour for a truck. When I finally got the truck it was very old and I was afraid the truck would break down on me every time I came to a stop. And that wasn't the worst part.... The biggest problem was the truck was FILTHY. Never in my life have I ever seen something so dirty. My $2k mattress got ruined even tho I had a mattress protector on it. Thats how dirty this truck was.
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December 2019 by Jasmin Jones
Doors were locked when we tried to pick up our rental truck and we called the number a few times with no answer. Terrible experience, if I could give no stars I would.
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April 2019 by Damien Morris
Excellent customer service, very professional, articulate and helpful and I have to mentioned that it's black owned as well.... i'm a very satisfied customer
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September 2017 by Robert Pye
Guy who helped us was really nice .
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March 2016 by David McCall
The Best customer service. EVER!!
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January 2015 by David Johnson
Thought the customer service was great, nice young man. And he gave me a $5 gift card. Good bbq place next door,also.
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January 2015 by Ghani Muhammad
I enjoyed the customer service, he seemed to know exactly what kind of hauling that I would be doing. And he provided me with the best price that suited my interest.
