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September 2023 by HaoQi Li
Montana is so good at the installation of the hitches! He was professional and efficient! There was another car in front of me and he got both hitches installed within 3 hours!The customer service lady Nancy at this location was amazing too! She got me a chair to sit while I waited. There was free wifi and I got some work done.It was cool because they have CCTV and you can watch the installation process in the office if you’re curious.They have so many hitch receivers on the shelf for all kinds of vehicles!Get your hitch installed here! It’s worth the drive to work with Montana and Nancy!
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September 2023 by Mivian Sanchez
Love this location they are so friendly thank you your customer service skills are so awesome love that they are always ready to get started with you and get you going. They’re friendly and helpful and our truck is always ready and in a location is to get to thank you we so appreciate you…..
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July 2023 by Michael
Their service is not so great . I just needed a van when I have gotten one before and I never had a major credit card now all of the sudden I do . They always give out these big trucks for a couple boxes. Most whice have glass and valuables I don't want to break . Those trucks have no suspension in the rear everything bounces. I don't know about this place I think I'll go elsewhere next time.
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March 2023 by Mary Lara
The staff was very nice professional even helped me with taking out the boxes to my car ?
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February 2023 by Isaac H.
BIG SHOUT OUT to the manager. She knows her sugar,honey and ice tea. I was struck like chuck and she threw for a brother. She definitely gets a A for efforts
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December 2022 by Adam Bader
So I was a little nervous with having read some of the reviews here, but I am glad to report that I have nothing but good things to say about my experience with my hitch install. From the ladies behind the desk to the guys working in the shop everyone was kind and respectful. I am a 39 y/o Caucasian man and never once was treated differently because of it. Personally, too those previous reviewers that attempted to pull a race card, shame on you. Anyways, I would definitely recommend this location for any of your hitch install and/or truck and trailer needs. They have a rather large selection of equipment to chose from.
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September 2022 by AJ Bader
So I was a little nervous with having read some of the reviews here, but I am glad to report that I have nothing but good things to say about my experience with my hitch install. From the ladies behind the desk to the guys working in the shop everyone was kind and respectful. I am a 39 y/o Caucasian man and never once was treated differently because of it. Personally, too those previous reviewers that attempted to pull a race card, shame on you. Anyways, I would definitely recommend this location for any of your hitch install and/or truck and trailer needs. They have a rather large selection of equipment to chose from.
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August 2022 by Christine Leppanen
They were very nice and accommodating of my need to reschedule, and got the hitch installed quickly when I was able to come in.
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June 2022 by Jonathan M.
I normally don't write reviews however, I received such outstanding service that I had to share! I spoke with a gentleman named Quentin who took the time to understand my rather urgent timing for a tow hitch installation. Despite ALL other local area U-Haul stores not having any availability for over a week Quentin was able to re-prioritize their workflow to accommodate my timing needs that day. When I arrived on site the entire crew was courteous and professional, having prepared for my arrival and appointment time by having all necessary parts for immediate installation. The team was finished with the installation in half the time quoted. This is by far the most professional U-Haul experience I've ever had. I would not hesitate to use them again in the future!
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March 2022 by Mario Oblazny
Went in for my reservation was denied because they don't follow state orders of extended drivers license until March 31st 2022. Last month they didn't serve you for not wearing a mask. I believe they are prejudice people and will find any excuse to not serve you. So unfortunately if your white Caucasian I would find another U-Haul to go deal with. We tried to have someone come with a non expired drivers license and they just said you won't be able to get a trailer either way. Hopefully corporate does something about their behavior. I will not be using a U-Haul rental ever.
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January 2022 by Jose Razo
I don't recommend this location to install hitch. I had so bad instalation on my chevy traverse 2018 guy cut it out a piece of Metal down there. When I came back to install the original one guy don't want to do it. Because he's lazy. I have to install my own. I just saw a uhaul YouTube video. It was easy and fast. For any reason I'll be back to this location
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December 2021 by Lizette Cardenas
Extremely expensive for the little time and low mileage I used on a pick up truck. $72 for 30 miles. This was the first and last time I rent from Uhaul.
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August 2021 by James S.
BEWARE - Hidden Fees in Rental Contract. Will charge extra day for same day return and other BS charges. If that's the way U Haul stays in business I'll take my business elsewhere - you should too.
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June 2021 by lidia “Tia Lidia” ruiz
I made a reservation earlier in the week for a small storage unit and received a text with reservation number. I selected the move in date for today. I wasn't allowed to pay online. I had to show up on move in date and pay.I arrived and the worker there was looking for my reservation and couldn't find it. She assumed I was renting a truck. After I told her I was renting a storage unit, she still couldn't find my reservation even after showing her my phone with reservation number. She then said she will have to start a new order and needed my license and two people's phone numbers as "emergency " contacts. Funny, I didn't have to provide any of that info online. Then she stated there was an extra 10 dollar monthly charge to have access to the storage unit for 24 hours. THAT'S IT! I LEFT. There was no extra charge mentioned online. Also, there is insurance charge online added automatically online. I plan on donating my little bit of sBottom line, is that storage us a scam with extra charges added that were never mentioned online. I tried to do my transaction online to save on "administrative " feez that were mentioned over the phone and to also get a cheaper deal online rather than showinng up without a reservation and getting the full pricetuff. It's only stuff anyway.
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May 2021 by Shreenithi Cln
Super duper friendly technician and such friendly front desk girl! Loved my experience here!
