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November 2023 by Armando Capilla
Fast and easy, call customer service, they were very easy to talk to helping me find a good store location that's near my area, went and drop off the phone for a crack screen glass. Asurion employee was done lest then 3hrs.
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November 2023 by Elliot Elliot
Very helpful and professional they completed the repair of my ps3 in a timely manner and even threw in a cleaning 5 out out 5 stars they do whatever they can to fix the problem at hand and send constant updates Ubreakifix is a one stop shop for technical repairs ranging from old devices to current ones whether it is a new iPhone or an old retro gaming device the cost are reasonable and the repairs are quick I plan to visit this location in any future incidents that I require technical repair.
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September 2023 by Carley Sullivan
The amazing staff were able to retrieve my information from a very old laptop and kept me informed throughout the process!
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September 2023 by Ed G.
Sara is friendly, smart, helpful & competent. Diagnosed & fixed the problem with my phone's power consumption quickly. Thank you again, Sara.
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August 2023 by Brandon M
Had trouble finding a store that had the parts for my phone but these guys did have one. Dropped it off yesterday before closing and picked up today. Matt was friendly at checkout and the dude who helped me the day before on the phone and dropoff was awesome too
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August 2023 by William Binnie
I took an old computer in and asked if it was worth saving. Liam took the time to look at the computer and gave me great advice. No charge! Thanks Liam.
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August 2023 by Ursula P.
uBreakiFix by Asurion on Clyborne and North ave in Chicago is a great and reliable place to get your electronics fixed. Their Asurion Plus program has basically covered all our mishaps at a very reasonable price. My latest faux pas was ruining a connection to a 14TB hard disk with several TB of data!Liam and Mathew, who work there, were super helpful, nice and knowledgable. Liam sent me the link of the piece I needed to buy and they very promptly fixed the HD in addition to backing all the data into a new 14TB I bought. Thank you guys!!! I highly recommend them.
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July 2023 by Ladena Ingram
It was recommended that i come to this location from another asurion location but far from here. They attempted to fix my phone after ordering the piece but apparently that didn't fit. So they put my phone back together but now the LCD screen was messed up. They order another part and when I go in to get it fixed they say they're unable to fix it due to damage of the phone? trying to talk to someone to get this issue resolved was an even bigger headache! So instead of fixing my phone resolutions sent me a check for the "market value" of my phone, which is probably the least they could for everything that I had to deal work with from both of these stores! ?
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July 2023 by Kvng Vaden
They will proive you with worst customer service experience. The employee didn't want to help he at all, I only needed my phone screen replaced.
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July 2023 by christopher jackson
Liam is the guy to go to my lcd was completely destroyed on my s22 ultra and he stayed past closing time just to make sure I got to go home with my phone working like it just came fresh out the box i couldn't be any more great full for Liam he deserves a promotion
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July 2023 by FrankO A
Bad batch of screens for iPhone. It’s been replaced once, it happen again and now I can’t get it fix. Stores have a dilema if they are corporate or franchise owned and they don’t want to fix. It has 1 year warranty and I am still waiting for case manager to return call with some kind of solution. Do yourself a favor and opt out of any phone warranty with your carrier and pay Apple instead. Learning lesson learned!
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April 2023 by J Wi
They broke the phone. They opened the phone, could not replace the screen and put the phone back together, and the phone never charged after that. I left their facility with a phone that's less functioning than when I arrived there, and they did not try to make me whole. The worst service, problem resolution skills and lack of integrity that I have ever witnessed. DO NOT USE THEM, DO NOT TAKE YOUR PHONE THERE, IF THEY BREAK SOMETHING THEY WILL DENY IT AND SEND YOU ON YOUR WAY WITH A WORSE SITUATION TO ADDRESS. They are terribly incompetent technicians, liars and cheats. Zero accountability. They will damage your equipment. Unprofessional post Covid quality-staffed shop...They should all go back to busing tables.
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April 2023 by Jamo Montana
Liam at front is kind and professional. The whole staff is great and honest. I don't want to be back but will if I keep having issues with this poorly made ultra s22
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April 2023 by Rex Edwards
Spilled some beer on my phone and bricked it, oops. I walk on over to UBIF and was quickly greeted, and my problem was diagnosed within moments. In a couple minutes, my phone was turned on and back in my hands. Shout-out to Liam for the prompt and polite service!
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April 2023 by Frederick Fayne
Bad service misleading information on weather they can handle or fix Apple products. Nasty & unfriendly explanations to do the job
