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August 2025 by Romell Brown
Listen a retail store gets busy at times and if you ain’t patient then that’s personal but I enjoyed working with BiBi on my lip care journey ages been incredible and noticeably knowledgeable on her stuff. I trust this is one of my favorite Ulta Beauty locations just based off the home like atmosphere here
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July 2025 by Grethel
All the time I’ve been to this Ulta, I’ve had a great experience. Such nice staff and very helpful as well.
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July 2025 by James Norris
This Ulta doesn't have new up to date fragrances on display like they used to have. I went in yesterday and they didn't even have the newly reformulated dolce and Gabbana light blue intense. They used to have the fragrances out where you could spray and test them yourself 😡
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July 2025 by Baleria Marquez (Valeria22)
I also had a very unpleasant experience here. To begin with I was never greeted when I walked in. And as one of the previous reviews said the cashier Veronica was very rude kept interrupting me while I was asking about birthday gifts she kept saying “we don’t have that either” rudely while not letting me finish talking. Then when she opened the cabinet to give me apparently the “only” gift they had in stock. I noticed there was many of the other options that I had asked for in stock too. She just lied about what they had in stock was very rude has no sense of customer service or care in the world honestly will not be returning to this location either.
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July 2025 by Erica Torres
First time coming here and Jimena helped so much I’m not really good with makeup and she helped me step by step really easy she has good customer service I will be coming back to this store very happy.
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June 2025 by Deja Williams
Went to ulta for a last minute vacation prep, and Nora was so above and beyond with helping finding my foundation shade and last minute goodies :), i would recommend her to anyone for excellent customer service. I will definitely be coming back to visit and the ulta team everyone was so loving.
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June 2025 by Elizabeth Gutierrez
I went to Ulta on Pulaski today last minute for a couple gifts and Guadalupe was so helpful and kind to assist me in finding 2 travel colognes. She also told me about an online coupon which I appreciated. Also, Veronica at checkout was sweet to offer tissue paper after asking if it was a gift.
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June 2025 by J R
Hello,
I had a deeply unpleasant experience at this location that left me feeling disrespected and unwelcome. While purchasing my items at the register, the cashier Veronica’s demeanor was dismissive and rude. She interrupted me repeatedly while I was trying to ask a simple question regarding birthday gifts, spoke over me, and made no effort to engage respectfully. Her tone and body language were unnecessarily harsh, and it was clear she had no interest in providing even basic customer service.
On top of that, it was unpleasant attempting to shop while being followed through each aisle. I understand offering a basket as “customer service” but the employee did this multiple times despite me politely declining. At no point did they offer assistance. It was obvious their intent was to watch me which is extremely unprofessional and inappropriate. It makes you feel targeted.
I would not recommend this location to others based on the lack of professionalism. I had heard others have a similar experience, but didn’t believe it until I experienced it for myself.
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June 2025 by Gissela Montero
Excellent attention, Guadalupe attended me and helped me a lot to choose my makeup
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March 2025 by Deijah Lopez
Candii was so unbelievably sweet and helpful!
Not only did she have useful information about the sale and product but she had me and friend dying of laughter while we waited for the expert Jimena(or Jemina sorry if I’m butchering it 🥺) on this eye cream, but the ladies were outstanding and definitely deserve the recognition for their unbelievably pleasant customer service!!! Will be coming back again for sure!! ❤️
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March 2025 by Prebella Prebella
Went here to try out some new perfumes. The security guard followed me around the whole time, even though I wasn't the only one in the store, making it a very uncomfortable experience. I don't recommend this store to anyone.
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March 2025 by Zitlali Cantoran
I was trying to buy a perfume for my sister. There were at least 5 workers near the perfumes and of course some were busy, but the one who was free completely ignored me to gossip with someone. Once another worker was free he was completely rude about helping me out, he jumped to conclusions about what I needed help with. They all had condescending tones.
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March 2025 by Berenice Cruz_ponce
You can find everything you need about make up en Beauty.
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March 2025 by Ms Hill
Terrible experience
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February 2025 by Ael38
Received a haircut at the salon, and asked for a simple, light bang and face framing layers. What I got was a super heavy bang which was thankfully lightened, and extremely choppy chunks around my face. I have hair near my temples now that is around 2.5 inches long, and really really choppy pieces. The girl took her time and really, truly tried her best, so I can’t fault her for that, but I def cried in my car after this lol
