Ulta Beauty is a premier beauty retailer offering a vast range of products from over 500 brands. With a wide selection of cosmetics, fragrances, skin, and hair care products, customers can find everything they need under one roof. The store's Conscious Beauty initiative provides choices in products that cater to their values, including vegan, clean ingredient, cruelty-free, and sustainable packaging options. The Salon at Ulta Beauty offers a variety of services, including hair, skin, makeup, and brow services, as well as ear piercing. Customers can book an appointment online or drop by for a walk-in, and they can expect expert advice and assistance from knowledgeable staff members. Many customers have had great experiences with Ulta's stylists, praising their patience, humor, and professionalism. For instance, Jackie has been highlighted for her attentive and kind customer service, turning challenging shopping experiences into positive ones. Another customer mentioned how Darion went above and beyond to help them find the necessary products. However, some reviews indicate that there have been mixed experiences with staff, emphasizing the importance of customer service training. Overall, Ulta Beauty strives to provide a welcoming and informative environment for customers to explore and indulge in their beauty needs.
Great Customer service at this location 👍🏽 fully stocked with products and great consultants
May 2026
They accidentally charged me twice for a product and I didn’t notice until I got home. I called & they had me come in the next day. They refunded me and gave me a bunch of freebies for my inconvenience. Great customer service :)
April 2026
Gerald @ the north ave location is very kind and helpful!
