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November 2023 by Patrick McAlee
Not worth a star. Months ago I noticed just an Amazon carrier walk across yard to deliver to my specified location. No big deal so I put up a sign to please not walk on the grass (fertilized and trying to Manage new growth)USPS on the other hand, took that as he's going to walk on my grass (feet from my living room and 14 year old daughters windows while being newr night time). I put up more signs, he continued. He also sets off our security system each time. I roped it off, he climbs over rope. I zig zagged the rope, he climbs around that. He is creating a trail and dead spots on my yard. He delivers near or at dark many times so when he crosses my lawn near our windows, it alerts my family too with shadows. He also rarely wears USPS official attire so he could be a peeping tom, package thief, or burglar for all I know. 80% of our mail is also not even ours. Maybe if he walked on the sidewalk he could read our bright white with dark background house numberI had my first face to face confrontation with him yesterday as I'm completely fed up. He told me he will continue to walk where he wishes then he started dancing and sticking his tongue out. Also in front of my wife. Absolutely disgusting!I've filed several complaints and called this office to no avail. This person is an unmarked so called USPS employee who is an obvious security threatStopped for 3 days, and here we go again. Morons
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November 2023 by Robert McKinney
I'm writing this review to express my disappointment with the recent service I received at a certain USPS location. The interaction was far from satisfactory and I believe it's crucial that potential customers know what they could be walking into.My main interaction was with a staff member named Varghese. To put it simply, he was very rude. As I stepped up to the counter to renew my child's passport, he informed me that I had filled out the wrong application. While this might have been the case, I explained to him that I had filled out this specific application because my child had previously received a passport. Despite my explanation, his demeanor remained harsh and unhelpful.Compounding the issue, his command of English was not the best and I found myself constantly asking him to clarify what he needed from me. Rather than being understanding, he responded with an attitude. It was clear to me that his customer service skills were lacking.But the disappointing service was not limited to Varghese. The manager, an African-American male working the counter, displayed an equally concerning level of unprofessionalism. While assisting customers, he was on the phone ordering eyeglasses. He was not discreet about his personal business and conducted the call loudly, which I found to be very rude and unprofessional.The overall experience at this location was far from the standard I expect from a USPS facility. The staff's level of professionalism was subpar and left me feeling frustrated and disappointed. I believe this location needs a complete revamp of employees who understand and demonstrate the importance of good customer service. I hope my feedback will lead to improved experiences for future customers.
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November 2023 by Vicky Solares
One of those who serve is so unkind. He does not have the warmth to serve the customer.
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October 2023 by Grace Barna
There is a lot of issues with delivery of mail to my address. Either is not delivered at all or is being delivered to wrong address. Recently a very important letter was delivered to another address, OPENED and eventually delivered by unknown person to me.This is unacceptable. This is not 1st time when this happened. I hope someone can look in to this. I am very disappointed by this usps.
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August 2023 by Anton K.
By far the worst post office in the world! It has to be. I get my mail like once a week or not at all for weeks on end. I have complained multiple times to the manger. my driver has also stated that he brings my mail home when my box is to full bc he will not deliver my mail if my box already has mail in it. Just terrible. New management/ drivers need to step in ASAP!
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July 2023 by Nori Scanzoni
I had an unfortunate encounter with a mail carrier. When I answered the doorbell, he talked so loud that even neighboring apartments residents could hear and very aggressive, telling me not to put mails on the floor. Wow!!!!! Only one mail addressed to my place, not even my name, but I was scolded like a 5 year old. I answered him calmly and in a professional manner. As a resident of this place for 20 plus years, this was my first scary experience so far.
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July 2023 by Shakell Rosario
rude and horrible customer service. go to a different place if you can
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April 2023 by Mariann H.
If I am lucky I will get my mail once a week. Delivering the mail is not a priority from this post office. It is literally their only job. DELIVER THE MAIL! EVERY DAY!!!!
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April 2023 by Sandy molina
I made a appointment for passports for my daughters, Dion was very nice and patient. Fast and easy thank you
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April 2023 by Mirsad Gacic
The most professional and polite people. Service was great and fast. Thank you
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March 2023 by Crystal Johnson
Going inside the post office is okay. Haven’t had any problems. But the carrier that’s working our route almost never deliver our mail. It’s like he works only 3 days a week. You all need to get someone else to cover for him. When I’m waiting on something it takes double the time to get here
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March 2023 by Lou Burrows
This place is run by people who clearly never want to be opened or do their job. This place closes at 5:30pm. The last couple months when I have gone there there is a sign that says they will reopen at 4pm. The gate is closed and this time the self service station to mail boxes was unable to be opened. The mail is overflowing and you can’t put anything else in there. If you don’t want to do your job, then give it to someone who actually wants to work.
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February 2023 by Michael
Worst post office you can ever go to absolutely terrible service. Everyone working there has no good customer service skills they should all lose her job the Indian guy that works There is the worst.
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February 2023 by Shalaka Palkar
Today we submitted passport renewal application. Mr. Dion was super helpful and accomodated us even though we could not book appointment on the 1-800 number. We were in and out in 15-20 minutes. We really appreciate all the help Mr. Dion.
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January 2023 by Anai Rebollar
Dion was great!!! he was very helpful and things went smooth! Thank you for having a great attitude and great customer service.
