-
February 2024 by Aneta Urban
Best UPS store ever! Great service to get your documents notarize, prices and manager Lloyd with his staff always very helpful.
-
December 2023 by Emma P
Their team was quick, friendly, and helpful with my questions. I felt more positive leaving than coming in which is a rare find for mailing needs a week before Christmas. My package arrived to the recipient safely and on time / before Christmas! Thank you - I will be coming back for future mailing needs (:
-
December 2023 by Natalie T
Best UPS location in West Loop. Vincent and Brianna were so helpful in packing and mailing my Christmas gifts to family across the country. Excellent customer service!
-
December 2023 by T. Kohl
I use this location several times a week since I own a business close by. Lloyd and his team are always kind and courteous to everyone, even when there is a long wait and it is really busy, which it often is. Coming here is not a chore, unlike so many other UPS Store locations.
-
October 2023 by Monisola Kolade
Lloyd went above and beyond all expectations to help execute our project at the last minute. I walked into the store at 5:30pm when he was just about to get off work after a full busy day. He came back in and then spent 1hour printing and binding seven 100 page booklets for us. He is the BEST!! Definitely the best customer service I’ve seen at any UPS or FedEx store. Thank you!!!
-
October 2023 by Dayna Heath
Lloyd and the rest of the team here are so helpful and always working to get you in and out as quickly as possible. Everyone is always very friendly and ready to help. It’s the only UPS I’ll go to
-
October 2023 by Victoria Domzalski
I stop at this location often, it’s near the club I work for down the street.Lloyd Lett, is always friendly and amazing helpful.I get in and out quickly which I really appreciate. There’s always parking right in front. The kiosk for Amazon returns make the return process so seamless. Highly recommend this location and Lloyd assistance for all your shipping needs!!!
-
October 2023 by Richard Lee
This has been my go to UPS for years now. Lloyd’s the best, and he and his team are always helpful, knowledgeable, and accommodating.I go there enough that I’ve also witnessed their patience tested by some ridiculous and unreasonable customers (clearly some of them left reviews here), yet the team always maintains their calm.Keep up the great work, UPS team!
-
October 2023 by alisha h
I use this UPS every single day, and I absolutely love the staff here they make everything easy. huge shout out to Lloyd he’s the best!
-
October 2023 by Mckinzie Powers
The best most friendly store!!!! Lloyd is amazing there. He is so positive and efficient with every person that walks through the door. He has helped me so much with my packages!
-
October 2023 by Haley Winer
Electric employees at this location. Knowledgeable and quick to help and advise on options for your varying shipping needs! Will ship USPS packages if they are smaller (in flexible envelopes).
-
August 2023 by Sean D
Terrible customer service. Rude and unprofessional. They charge you almost $5 to print out a prepaid UPS label. But only $2 if you want to use the computer yourself? Ridiculous. Will be taking my business elsewhere. FYI - FedEx around the corner on Carpenter has phenomenal customer service, always friendly and prints out your shipping label complimentary every single time!!
-
July 2023 by Katherine Lee
I had a very important, time-sensitive document that needed to be sent on a Sunday in bad weather. This location was the ONLY one open in my area. The other two locations were closed although their website said they were open. Thanks for being reliable!
-
May 2023 by Anthony Z.
I needed to get an email printed out and then have it signed by a notary. I called a day ahead of time and they picked up their phone and gave me the time of day. When I went in the store the staff was prompt, courteous, and professional. It was a smooth process that I was grateful for. This UPS store location proves that not every exchange in the city has to be tedious.
-
May 2023 by Dennisse Quiridumbay
I have never been to this UPS store, I just came across this one because I was running errands in this neighborhood and when I walked in Lloyd was so helpful right away! He made my visit smooth and fast! The store was organized and clean and I loved the fact that he knew his customers and neighborhood! Customer service at its finest! Thank you Lloyd!
