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March 2024 by Jacque S
Say is the best
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March 2024 by Wendell Parker
During my recent visit to the UPS store, I had the pleasure of being assisted by Zay, whose exceptional customer service transformed a routine errand into an extraordinary experience. From the moment I entered the store, Zay's welcoming presence and bright smile set a positive tone, immediately making me feel valued and respected as a customer.Zay's professionalism and expertise were evident throughout our interaction. He meticulously attended to every detail of my shipping needs, ensuring that my package was not only securely packed but also correctly labeled to reach its destination safely. His patient demeanor and clear communication were particularly noteworthy; Zay took the time to thoroughly explain all available shipping options, guiding me to make an informed decision that balanced cost with efficiency.What truly set Zay apart was his proactive approach to customer service. He anticipated questions before I even asked them, provided helpful tips to enhance my shipping experience, and offered personalized recommendations based on my specific needs. It was clear that Zay is passionate about his role and deeply committed to customer satisfaction.The UPS store itself mirrored the high standards demonstrated by Zay. It was clean, well-organized, and operated with a level of efficiency that made the entire process smooth and hassle-free. Zay's positive attitude and exceptional service significantly contributed to this atmosphere, creating a welcoming environment for all customers.In conclusion, Zay's outstanding customer service has left a lasting impression on me. His dedication, expertise, and genuine care for customers exemplify the best in customer service. I wholeheartedly recommend this UPS store to anyone seeking a reliable and pleasant shipping experience, and I commend Zay for making my visit memorable. His efforts deserve recognition, and I look forward to returning to the store, confident in the knowledge that my needs will be met with the highest level of professionalism and courtesy.
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March 2024 by Samuel Kaufman
Zay was extremely helpful and super nice as well! Will definitely be coming back to this location!
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March 2024 by Harmann Bajwa
Zay has great customer service and was very helpful! Thanks!
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March 2024 by Victor Anguiano
Zay was great and extremely helpful.
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March 2024 by Mary Lindsay Ryan
Zay was extremely kind and helpful. Shipping my package was easy!
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March 2024 by Nick Moshage
Zay helped me out! He is the best to work with!
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March 2024 by Victoria Bardney
I visited the store needing to print my daughter’s 1st birthday party contract! The staff was very nice and friendly, Zay helped me get everything squared away with my contract and sent in time.
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March 2024 by Saeed Sakhdari
Great! Zay helped me with the return. Fast and smooth!
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March 2024 by lazevion Serino
Zay has the best service ive ever experienced omg
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March 2024 by M S
Fast, easy, and super helpful!
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March 2024 by Elizabeth Shults
Zay was great and super helpful!!
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March 2024 by George Sikharulidze
Zay is always super helpful and highly professional!
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December 2023 by Meghan Flaherty
Zay and Ricardo were so incredibly helpful today (and every time I come in). I needed help with printing and measuring boxes for a bunch of Christmas gifts. They were super kind and patient as we figured it out together. Best UPS in the city!
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December 2023 by Stephanie Laris
Super helpful and quick service! Zay was the one who helped us ship a large item and helped explain the pricing options very well.