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March 2024 by Becky Tauber
Michael and Willy!!! They brightened my day to say the least. They could not have been more helpful or joyful doing their job. Not what I expect when I typically walk into a UPS store so It was a pleasant surprise. :) I will be recommending this location to everyone!
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February 2024 by Joe M.
Willie was extremely helpful and informative l. I was in and out of the store in minutes. I’d go back for their great service again
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February 2024 by Tamarah Shivers (TSCapricornAngel)
I love this place. It is in a Greta location for to walk too. Every time I go, the staff is always helpful and nice. The place is always clean and I am always in and out very quickly
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December 2023 by Ali Bakir
?? The UPS location in Chicago is the best one I've ever been to! The staff here is friendly, knowledgeable, and always willing to go the extra mile to help. Whether I'm dropping off a package or picking up a delivery, the process is always smooth and efficient. The facility itself is clean, well-organized, and equipped with the latest technology to ensure quick and accurate service. I appreciate the exceptional service I receive every time I visit this UPS location. Keep up the fantastic work! ??? #UPS? Give this review a thumbs up! Together, let's make a difference in the world of reviews! —Ali Bakir, CEO of MorphEasy®
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December 2023 by Joseph A. Harris II
Professionalism and amazing customer service. Every worker at this location caters well to the customers.
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October 2023 by Morgan Schneider
I could not say better things about my experience at this UPS location. The team, in particular Zach, goes above and beyond for their customers, making what has historically been a very painful process (international shipping) quick and painless. I called ahead of my initial visit and Zach took the time to answer my many questions and when he was unsure about something he offered to take down my information and find the answer - he even called me back within the hour. I will definitely be returning to this store for any of my shipping/packing needs going forward.
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July 2023 by Tara Javidan
I love coming to this UPS store. The team here is always happy help with anything customers need. It’s a warm and welcoming atmosphere and they all seem to love what they do!
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July 2023 by Daniel Mele
We Received excellent service with remarkable attitude and smile from Marcus on 7/25 @830 am.Thanks Again!
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June 2023 by Demetrios Chronis
Excellent Service, very kind staff and personable with customers, they know me everyone I come in and what is shipped to me. Stephanie, Tyreke, and Marcus are the best, very service oriented!
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May 2023 by Susan Tennant
I have been a customer of this UPS location for many years. After my experience yesterday, I WILL NEVER GO BACK!The manager of the store helped me.He was impatient and very rude.When I finished my business, he screamed at me, told me I was rude andtold me to leave the store and never come back.When I asked to speak with his manager he yelled “I am the manager!”I asked his name and he would not give it to me.Horrible experience!He was also big and menacing. He frightened me! I am 71 years old.
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May 2023 by Aitor Novo
UPDATE: What an incompetent service... The manager wrote back after my review, to offer a contact email and a "promptly" reply. Since I have not heard back after 2 weeks this was clearly just for the show and PR, so I guess I am escalating this with corporate UPS.Original message:Made an appointment for a service, which was confirmed, and even got a reminder the same day. When I visited they just said that they dont offer the service that day, that they "dont know how it got confirmed" and just asked me to go to any other UPS store. In total I had to get some time off work and drive for 30 min for nothing. Absolutely waste of time and lazy service.
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May 2023 by Ashley W.
Tyreke and Stephanie helped me with a few different items today and they both were friendly and helpful! Thank you for your excellent service today!
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March 2023 by Geoff L.
Horrible experience for a simple package drop off. Employee I interacted with was aggressively rude with their communication on where to place packages while waiting...totally uncalled for, so I simply walked out without engaging and went to a neighboring UPS store who had better customer service. ...and when I say customer service I mean a place who had the ability to provide the basics of decent human interaction.
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March 2023 by D K.
Horrible customer service! So unfriendly! They could not care less about their performance & how they act.
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February 2023 by iCONiC Records
Come here for most of our small business needs. The store has great vibes and has completely flipped from what it once was. The staff is great and they clearly work hard towards keeping their loyal customers happy.
