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March 2024 by Matthew Koerber
Extremely rude staff. No wonder no one wears name tags. Took forever to get service and when I finally did I was refused service because the entire staff couldn’t comprehend a standard power of attorney document that needed to be notarized. Did I say EXTREMELY rude? Yes. I also didn’t appreciate my personal business being paraded out in front of the whole store because the staff can’t comprehend the English language.
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February 2024 by Kallie Tico-Chloe
Feb. 7, 2024 I frequently visit this UPS Store it closest to me, the only one I've been going to since moving here. Unfortunately, they rarely acknowledge my presence, and I often find myself waiting for service even when I'm the only person in line. The parking situation is also horrendous. However, I recently discovered the UPS Store on Division & Clybourn, and the experience is night and day. The staff there goes out of their way to connect with customers, and the parking is excellent.Feb. 22, 2024: I revisited this UPS store again today, and unfortunately, the consistently poor service persisted. Long lines with no acknowledgment until things became a bit tense, prompting the staff to finally assist the next customer in line. It's disheartening that it took a somewhat hostile situation for attention. Note to self: Avoid returning; it's not worth the hassle, and they don't value our business. Remember, there's a UPS store less than 4 blocks away where you'll feel genuinely welcomed.
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February 2024 by Juquan Hall
Love y'all Big Blessings
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February 2024 by Jing Ma
We just moved away from oldtown and I’m already missing my old ups store… folks work here is friendly, efficient and super helpful all the time…. I wish my UPS store can move with me :(
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December 2023 by Diane Fitzgerald
Barbara, Ray, Jennifer and Tarryn are 100% focused on customer service and high-quality work. In 1999 we didn’t move out of the neighborhood because of them. Seriously! They are like family at this point! Lucky us…
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October 2023 by Zac W
Notary experience was perfect. Quick and even provided the witness signatures.
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July 2023 by John Janesheski
Awesome small UPS spot. Always very helpful and accommodating.
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June 2023 by Stephanie Noren Nordling
Jennifer was outstanding in her customer service! Couldn't have been more helpful and went above and beyond in every way possible. will be my new go to UPS store
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April 2023 by John C.
This UPS store is run by Ray and his family. They are wonderful. Very resourceful and friendly.
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March 2023 by Andrew Nightigale
Jackson, Zile, and Daniel were amazing help and made it incredibly easy.
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February 2023 by Christine R.
This is a wonderful family-run business. Multiple generations work here. Everyone there is friendly, helpful, and they know the neighborhood and the neighbors. You will get personal and excellent service. These we'll-run small businesses are what makes this neighborhood great. Highly recommend!
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February 2023 by Kennedy Ryan
Wanted to give a shoutout to this location and Taryn in particular! needed an item printed for an anniversary gift and she helped me out so it would be ready in time. Thank you Taryn!
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February 2023 by Chris Schenk
Have had a UPS Box here for 14 years. They are the best!
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December 2022 by Brianna Tripp
Beat UPS store and service I’ve ever had !! Everyone was so nice !
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December 2022 by Kali Hensley
Ray is the only notary in the Chicagoland area, that is open past 5. My family had an important additional document for closing on our home that needed to be done today, but we couldn’t get there until after work at 5 pm. Not only was Ray available, but he was a friendly smiling face ready to help. While we were there, all the staff greeted guests by name, and it’s clear this is how they treat everyone. We have many UPS stores that are closer, but I will gladly drive farther to come back here.
