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March 2024 by Maggie Dunaj
This bank is PATHETIC.Larisa thank you, I reached out yesterday and have already have recieved a response about the employee's unprofessionalism. Thank you for your response.
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February 2024 by Adriana Cortes
They have a cashier all the time and the lines get long and the wait gets worse.Cashier serves the cars and the people who are waiting inside! Very badly
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January 2024 by lizeth g
I hate this location! Service is terrible! Minimum of a 20-minute wait at drive thru!
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May 2023 by Mister Miller
ATM is NEVER WORKING!!!!!!!!!!
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September 2022 by Hunter Jones
Very disrespectful and disappointing experience. I just left this branch and I was going to start an business account with this location. And was turned away because they claimed to have no availability today. Was totally understandable. I leave to call other locations so I can get serviced there and my assistant accidentally called this place for me and spoke with Virgin and was invited to come right in and she would be serviced! Wasn’t even 5 mins after I was told they we’re booked for the day! She spoke with Virgin that was the employees name so it’s clear that because I was a black man I didn’t deserve service. This is a very hurtful situation and disappointing because I’m a sales professional in this community that just turned me away! I will no longer get an account with US Bank thank so much Virgin for your blatant racism.
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September 2022 by Hunter J.
Very disrespectful and disappointing experience. I just left this branch and I was going to start an business account with this location. And was turned away because they claimed to have no availability today. Was totally understandable. I leave to call other locations so I can get serviced there and my assistant accidentally called this place for me and spoke with Virgin and was invited to come right in and she would be serviced! Wasn't even 5 mins after I was told they we're booked for the day! She spoke with Virgin that was the employees name so it's clear that because I was a black man I didn't deserve service. This is a very hurtful situation and disappointing because I'm a sales professional in this community that just turned me away! I will no longer be getting an account with US Bank thank so much Virgin for your blatant racism.
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July 2022 by Krystal F
ATMs cant take deposit after 5pm? why not8:27am CANT TAKE CASH DEPOSITS. CMON
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March 2021 by Luis Rivas
Great and fast service. They were knowledgeable and made it easy to do banking. The mobile app is so easy to use
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March 2021 by Darlene Williams
I have been banking with US Bank for 15 years and they wont even give me a home loan I also detected fraud on my account I believe it was a inside job . every time I go to use the ATM its out of money or out of order how unprofessional of them to withhold my money I am going to change banks asap.
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March 2021 by Sonji Dixon
Service is awful, long lines , lobby isn't open yet and long long long lines for outside service!
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February 2021 by Yaya9704
Called and asked about a wire transfer that my dad wanted to do. They told me no appointment was required but to get there before 2. We got there at 1:40pm, waited 20 min for them to tell us they couldn’t do it. Why couldn’t they tell us that from the beginning? Literally time wasted. Customer service was trash.
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January 2021 by Nicolas Martinez
Bad service it’s supposed to be open today but it’s not they don’t care
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October 2020 by D RELL
The drive thru is too small and the ATM is always down
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July 2020 by Emilia Barrera
The drive through is horrible waited over 45 minutes
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May 2020 by yeni Juarez
Horrible service unfortunately I had to put 1 star so I can post my rating.but the service people there are disrespectful not customer service at All..Tobad it's the closest to me .!!
