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February 2024 by Marco Moreno
I went to see lawyer Loncar hes the guy u wanna see when its time to evict teabents who dont pay their rent
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February 2024 by Chelsea Lee
This bank is horrific. Blanca is horrible. Do not go with this bank. Do not work with US bank. The worst ever
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November 2023 by L Bee
This place is understaffed all the time! Most of the time there are 2 tellers regardless if its busy or not.Which means 1 person is running from the drive up window to a station in the lobby. I hear they already had went through a few mgrs at this branch. Must be a problem here. Ridiculous!!
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November 2023 by Chris Regan
Branch manager Blanca hung up the phone on me. I'm a customer with more than 10 accounts at US Bank.
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October 2023 by TerrySagah
Locked doors and closed 30mins before closing time.
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October 2023 by A R
Drive-thru is never open. They never answer their phones, I have to wait in line just to make an appointment. This line consists of only one worker. Who knows what the other worker is doing while sitting there.
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October 2023 by dangerousdee77
Wasn't there for Banking.Visited an Office for Spiritual Counselling.
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September 2023 by Debra Askew-Howell
Wasn't there for Banking.Visited an Office for Spiritual Counselling.
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July 2023 by Saul Soto
This bank is super short staffed , always only one teller, the line is out the door or with more than 10 people waiting. They have one teller but 2 security guards. Made an appt to see a personal banker because they told me I needed an appt and then they cancel . For a community that is under served , not tech savvy, with limited English and resources , it is a shame that the bank lacks adequate staffing to meet the basic human services of their clients.
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July 2023 by Cynthia Ruiz
This bank has horrible service. The wait times are ridiculously long and something needs to be done about the bank being short staffed and not being able to service the customers in an appropriate and timely manner.
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April 2023 by Jeanette Trevino
Bank tellers always pleasant and considerate. Usually very prompt service.
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February 2023 by Daniel
Had an appointment today to see a personal banker because they require appointments. There was one person ahead of me and a second who showed up after I did. The banker asked if they had appointments, which neither one did, and he went ahead to attend them before me. Decided to walk after waiting 30 minutes. I highly recommend you go elsewhere.
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November 2022 by Jon Venegas
Came here today (10/28/2022) and they were closed "For Lunch". At least have the courtesy to say what time the bank will open and change the message when people call ahead of time so they plan accordingly. There were elderly people waiting outside in the sun because they thought the bank would be open. Shame on you guys!
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March 2022 by Joel Gonzalez
The long lines were due to COVID... You can do 90% of you're banking online, I have been a client of this branch for over 35 years and three or four mergers! Never had a problem, some of the employees have been here for years and we have a very good business relationship. Had my three mortgages, my CC and my investments. I tried once Chase, no way I will change to another bank.
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May 2021 by Adrian Ramos
Absolutely horrible experience trying to purchase a home for the 1st time. The MLO could have simply said it wasn’t going to be possible due to my co-signer having insufficient credit but instead, they gave me a pre-approval. They got my hopes up and made me waste my time as well as $1000 on inspections for 2 separate homes. The MLO even called me by the wrong name more than one time (real disrespectful) and aside from that, even lost my disclosures and paperwork with all my information on it. Thank God I found a better lender that deserves my business. They say US Bank is ranked #3 top lenders but geez the service is horrible. Left my messages on read and never got back to me for weeks. Told me I was not approved one day before estimated closing date! LOL THANKS US BANK ?
