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March 2024 by Andy Frye
This post office WILL LOSE YOUR PACKAGES. You’ll also wait in line for up to an hour during busier times.
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February 2024 by E F
They are always very rude here. They behave is if you are bothering them by being in there. The icing on the cake is that multiple people I know have mailed checks at this location, only to have them stolen and washed. The Postal Police have known this for years, but nothing has changed. They'll tell you "it got lost in the mail." This location has a training and theft issue that is not being addressed.
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February 2024 by Mochi Sochi
I’ve lived all over the city, and I have to say this is the worst postal office I’ve been to.The clerk assumed the service I needed as soon as I walked in the door, and told me she couldn’t help me before I even asked for help.When I did ask for help, she didn’t listen, and couldn’t point me to the appropriate packaging for my shipping needs.I’m not sure why she couldn’t be bothered to help me because I was the only person there.Expect rude to no service.
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February 2024 by Ariana De Jesus
I usually have an unpleasant experience at the post office. I live near downtown so I was in this neighborhood & went to the post office & can easily say I’ll be coming back here.I was lucky enough to have Debra take care of me to send out my package & she was wonderful! Super helpful & sweet! Need more employees like her!:)
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January 2024 by Kaelah
I had to mail a package today, the staff worker was very pleasant and answered my questions and put me in an overall better mood
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September 2023 by Jim C
Would give zero stars to who ever worked on Monday August 12th 2023 @12:40pmAbsolutely RUDE
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August 2023 by Liz Harris
Grumpy and impatient staff. Sad to see our tax dollars go to this place.
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July 2023 by MGT
The late afternoon supervisor at 60712 was not helpful. A time sensitive payment was returned to me undeliverable as addressed. I verified the address with the company and it was correct. The supervisor’s solution was for me to repackage it and put new postage. He refused to use a courtesy envelope to mail it for me. His solution to inconvenience me again is unacceptable. He did not even have the customer service skill to apologize for the Post Office’s error. I went to Rogers Park Post Office where they kindly sent re-mailed the envelope at no charge. And they apologized for the inconvenience.The payment is already late. I hope it’s not returned to me again.
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July 2023 by Fernando R.
The lady seems like she doesn't even want to be there and work nor help and couldn't take my package because it was "too big" yet I've always came to deliver the same size packaging. Don't recommend this location.
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June 2023 by Kitty B.
The woman working the desk was on her cell phone, using the speaker, when I entered. She made eye contact and pointed to the sign about the system being down. I tried to ask a question and she again pointed to the sign while she continued her personal conversation. I asked her to put the phone down so I could ask about prepaid packages and she pointed to a stack of packages. I placed the package and letter on the stack and she decided to speak and tell me to take the letter to the mail slot. Lazy, disrespectful and entitled. No wonder the post office is having problems.
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April 2023 by Bill P.
The postal system has fallen into disarray, mainly because of bad management and a lack of investigation into customer complaints over lost, stolen or destroyed mail.
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March 2023 by D O
Always a positive experience. I am surprised w/ all the neg reviews.But I went there mid morning one weekday and it was closed. Caused me to wonder if the hrs were changed.
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March 2023 by Jenny Feathers
Awful. I live in Edgebrook and wanted to reach out to this post office concerning the fact that my local postal carrier didn't bother to deliver my mail-in ballot. The phone just rings and rings no matter what time of day that I call. There is no answering service. I used to love my local post office and mail carrier before I lived here. Unbelievable how awful service is in Edgebrook and at this post office.
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January 2023 by Lawrence D Pavia
Honestly, just about the worst business I have ever dealt with. The consistently rude, anti-customer "service" by the staff there, goes back decades. I have been yelled at, scolded and admonished here on multiple occasions. The nearby Niles post office is a much better choice, with actual service, and well worth the short drive.
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December 2022 by Barbara Boyle
The usps closes at 1 pm on Saturday. I got there at 12:45. The doors were locked, the postal lady was at the counter and wouldn’t open the doors when I repeatedly knocked to drop off a package. I filed a complaint .
