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March 2024 by Aliya Sultaninkarim
1 hour wait time for passport appt even though we had appt booked ahead of time. Unfriendly ignorant staff and not knowledable about their passport photo requirements
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March 2024 by T L
I paid for 2-day priority mail and have been tracking the letter. After 2 days it is still sitting at the post office. I tried calling the post office and there is no way in the prompt system to talk to a human being. I don't need to know the status via the prompt. I know the status. I want to find out why the priority letter has been sitting for 2 days at the post office. The post office doesn't want to talk to it's customers. That says everything anyone needs to know.
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March 2024 by Angelina Perry
Will and experienced great things and business with them
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February 2024 by Ruthie Wilson
Crowded and super slow as usual
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February 2024 by M. L.
Awful! Currently standing in line of 15 people. Only 1 employee is here. No additional help, even after I asked. What a waste of time.
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January 2024 by Lea L
I was there by 1:50ish, have been waiting for half an hour but the line doesn't move!!!!! Not even a person is served! The staff moved like a flash, you know whom. Better have your schedule on this USPS location for at least half an hour just for waiting. Good luck.
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January 2024 by Anahi Diaz
Excellent Services
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December 2023 by Blaire Gunderson
Barbara was incredibly helpful with my holiday shipping. Such a nice and patient employee, amidst a very busy day at the post office. Thank you so much.
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December 2023 by Sri Eladasari
The gentleman in charge of passports is extremely condescending and rude. Mocked me, took forever, talked too much and barely got anything done. Don’t recommend this location
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December 2023 by Toy Brown
I had to get an expedited passport and Jerry was super helpful and made the process go by smoothly. We even got our passports delivered to us in under 3 weeks and I was afraid it was take so much longer from all the other stories I’ve heard.
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October 2023 by Kirsten Miko Navarro
Jerry was SO helpful from the start. I didn't have as much of my passport renewal docs filled out as I expected and Jerry walked me through it so patiently and cracking jokes along the way. I kept making mistakes or was confused with how to fill out some things, and he would kindly direct me in what to do. He was doing that while also multitasking some other things that needed to be completed on the form. He's awesome!
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October 2023 by Michael McGovern
Jerry took great care of me for a quick priority mail package and was friendly and helpful! He even asked me if my passport needs to be updated. Great service and care!
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October 2023 by Graeme Phillip
Terrible and rude employees. Just needed to confirm my identity for a change of address and had to wait 30 minutes and when I got to the counter the employee wouldn't help me because of a typo on the post office website where they said my address was the basement but there is no basement apartment in my house and they wouldn't update it in their system. They then yelled at me and told me to go.
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August 2023 by Cheng Jiayi
Traumatizing experience here. I have to show up 3 times in-person and call them more than 10 times and finally after 3 weeks, I was able to get my money back(they double charged my bank account because some system breakdowns). And funny enough, the guy who was dealing with the issue, called me "troublemaker" right after he saw me coming there for this at the third time. When I tried to explain calmly, he simply asked me to shut up. Didn't feel respected at all or understand why they blamed me just because I inserted my citi card.
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June 2023 by Oliver Rose
I’ve had horrible experiences here over the years. The staff are extremely rude and do not help solve issues. I am behind a very friendly German couple, and they are getting accosted by the woman working the counter who doesn’t know how to handle international shipments. I just tried to make a return, and they wouldn’t process despite me having the proper QR codes. I’m honestly shocked that this type of establishment can still be in business when you compare the experience with FedEx or UPS.