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March 2024 by Deleasia Bailey
This post office is HORRIBLE , if I could give it zero stars I would.The women working in here are LAZY , RUDE AND NON HELPFUL! I don’t know who is doing the scheduling but your breaks should not be back to back. Multiple walked out because the woman was on a 30 minute break at 3:30 in the afternoon, very unprofessional. There definitely needs to be something done about the staffing here.
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January 2024 by Michelle Rodriguez
I went in around 4:15 PM on Wednesday. After waiting in line for about 15 minutes, I asked for a book of stamps, the woman told me they don’t sell them (lie). I told her I bought them there before (that’s true), she said they ran out. Ridiculous that the USPS refused to sell me stamps.
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January 2024 by Tina A Starcevic
…checks, my license plate renewal sticker, my new debit card, and other important parcels never delivered. There needs to be an investigation done on this post office.Update- Also. Christmas cards and credit card statements to the list.
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January 2024 by Queen
They love to steal packages here. But God gets the last laugh!!Update Today is Christmas Eve and it states package in my mail box. Nothing in my mailbox. So is the carrier still stealing packages mostly likely. It’s very pathetic to steal people Christmas gifts.Im make sure she gets put in jail.Yeah I’m lawyer up
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October 2023 by Shanta Jones
This place is constantly delivering my package to the wrong address, the address is clearly label, but for some reason they are delivering my package down the street. Lucky we still have some honest people in this world, the lady who house the package was delivered to brought the package to me. This postal service don't deserve the 1 star, I had to click on the star just to post this review.
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October 2023 by Angelina Chamorro
Terrible customer service! I called to track a package I didn't receive that had the incorrect postal code. I was asked to give the tracking number with an attitude and then placed on hold for half a hour just to be hung up on.
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September 2023 by Vanja Susic
Outgoing packages take days to be scanned in, even when picked up. Unreliable and slow. Pick a different location if you can
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August 2023 by Queen Pharaoh
They are rude nasty attitude and don’t care about the ppl that they serve mail never gets delivered or they deliver it and leave items outside for ppl to steal they clearly do not care my paycheck be two weeks late when Springfield sent it out in time for me to have it on pay day but for some reason the mail delivery is weeks late Orr they will put it in my neighbors box and they will give it to me I hate them ugh I pray my next check is direct deposit that way I don’t have to deal with these incompetent people! They need -zero ⭐️ s
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July 2023 by Tahmaurrah Bailey
I'm convinced some of these reviews are being paid for or these are fake accounts from employees because when I tell you that I've waited weeks for things that informed delivery says I'll be receiving soon and thats if i get it at all. Can never get them to pick up the phone amd the one time I was able to reach someone I was told that our carrier only did part of her route that day they need to purge that facility and get new people in there because whatever is happening it's not working at all
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July 2023 by Richard Roberts
Don't even bother trying to get your mail, half of my mail never showed up and when I came here to try to get it no one could tell me where it went. they kept saying "well maybe it was returned to sender" but I happen to know who sent one particular piece of mail and it never was. they almost certainly are just pitching your mail
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June 2023 by K M.
HORRIBLE SERVICE!!!! I wish I could rate it a ZERO. The workers, though nice, are very slow. This station doesn't even have a stamp machine! We have to demand better than this. The service in underserved areas has to improve. We have to stop accepting service any old way they want to provide it.
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May 2023 by Thali KC
Would be helpful if there was a posting somewhere showing lunch hours. Inconvenient for me to go and unknowingly no one is at the booth except for security giving me a 1 hrs estimate of when they’ll be back.Also having a lunch break 1 hour before the building closes is unusual…
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April 2023 by Nakia Burress
I’ve been trying to call all day because I’m going on day 5 of no mail being delivered. They left the phone off the hook - a common practice of theirs. This is the second time this year that I have mail not being delivered to me.Not to mention, the mail carrier is straight up unprofessional, super ghetto and loud, and always on her phone (to be fair everyone there is pretty much ghetto and loud). She has misdelivered important mail, including a Christmas card with a gift card that was supposed to be delivered to my stepson. She is distracted and misdelivers mail all the freakin time. USPS needs to go private so that they can disband the whole program and build it back up with proper staffing and technology. Right now, we’re witnessing a horribly managed, archaic, and failure of a delivery service. The whole program is imploding.
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March 2023 by Jay Rubinic
We have not seen a carrier and have not received our mail for a week now. In fact for the month of March 2023, carrier has been by maybe 5x. They need help there!
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March 2023 by Lynsey Behning
Staff is lazy and rude. If you’re lucky enough to get ahold of anyone, they are never any help. Carrier didn’t even attempt to see if anyone was home to leave the package and who ever answered my call didn’t bother to try and solve the issue
