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March 2024 by bnkthedeveloper
First time coming here for package delivery and the staff were kindly, respectful and helpful. Definitely will be back for another service next time.
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March 2024 by Cami R
I’d like to give a zero For our stupid government. You no longer work for the people obviously. You don’t have a postal box outside of the post office to drop a letter off when the post office isnt “open”.?!?Ridiculous!!!! You’re too lazy to go out there and empty it? Stupid plan by the “leaders”.
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February 2024 by Payal Adhikari
Carol is the best!! Came here to mail a package, and she guided me on how to use the self select kiosk while helping another customer. So friendly and helpful!
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December 2023 by Nikola Dukic
I have not encountered worse service in America. I've come to send a document to Europe, A saltpeter worker: stick (close) the envelope. Ok, after half a minute: open the envelope, which is impossible. I couldn't take the bullying any longer, so I left, I didn't send.
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December 2023 by elsa gonzalez
The passport people do not have a bad attitude. The clerk who looks Hispanic (and I am Hispanic myself) was rude, had the worst attitude I have ever encountered in ANY post office in the USA. The passport people are nice, but I do not recommend anyone to go here for anything.
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December 2023 by Shawna Ott
If I could give this place zero stars I would. Prime time during the day there's only one person working the counter with a line or about 7 or 8 people. She took 15 minutes with one customer. Looked at us all and said "yall look so mad, it'll be alright". Not okay when people have places to be and just want to mail something.
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December 2023 by Patrick Daniel
It didn't take long to apply for my new passport and I got it in less than two months. The ladies there are very kind and helpful
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October 2023 by Sean V
Got my passport done here. Very good experience, done in 10 minutes. Though I get the feeling that experience varies on who you get and how busy they are.
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September 2023 by Lea A
Mailed a birthday card to a mentally handicapped relative out of town a couple of weeks ago from this location inside the building. The card FINALLY arrived today and it appears Chicago USPS has struck again - the envelope had been opened and the cash (which I normally wouldn’t mail but gives this sweet relative such joy) had been stolen. Most likely from someone in this location- how pathetic! When will these people be held accountable?
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September 2023 by Isabelle Fisher
Doesn’t sell tape and refuses to offer to tape 5 inches of a box. Every other postal service goes above and beyond to help customers but not this location.
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July 2023 by Violet Wu
Rude staff, Unprofessional Treatment, and Suspected DiscriminationI recently had an extremely disheartening experience here while attempting to obtain a PO box. During my first visit, I was informed that I needed to fill out an application online. I applied online, paid, and returned for the second time to be informed that simply applying online was insufficient, contradicting the information I had received earlier. Furthermore, she refused to print out my application for me or acknowledge that I already applied when it's clearly in their system, which seemed unnecessary and unhelpful. I arrived for my third visit with both my printed application and two valid identification documents, as outlined in the USPS guidelines. To my astonishment, the same staff member now claimed that my documents were inadequate to prove my physical address, despite them meeting the stated requirements. This inconsistency in her assessment of my application seemed unfounded and suggested a deliberate effort to give me a hard time for no reason. When I asked for a refund because I never want to come back to this USPS location again, the lady said she won't be able to help me with that. Even though she is equally unenthusiastic with all customers, the repeated inconveniences and inconsistencies in the application process made me suspect that she was targeting me and being unhelpful on purpose.
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July 2023 by Carson Miller
Super kind staff and easy self service options too, so you can scan a pre-paid label for a receipt at a kiosk without even having to interface with anyone! Any time I’m here, I can be in and out in a matter of a few minutes.
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July 2023 by Vivian Du
This is one of the best post offices to go to! The staff there are super helpful and friendly, especially Jasmine.
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July 2023 by Lisa P.
The ladies working are always kind and efficient. Others on here complaining- it's a post office, there's going to be a line. the workers here are pleasant enough. They just want to make a living wage and go about their life like the rest of us. Be patient. It's not that difficult.
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June 2023 by Kenny Plume
The staff there was very helpful. I appreciate their conciseness andthey know what you need to do for want you're trying to accomplish. If you're respectful to them, they'll be respectful to you!
