-
December 2023 by Monika Dabrowski
The staff was rude and incompetent, they were rude and not helpful to just about every customer.
-
December 2023 by R J P
They have done nothing to improve service , or improve accessibility.
-
October 2023 by S A Chasen
I recently sent a package to a customer in Chicago. The package was mis-sent and ended up at the Norwood Park Post Office. I called the post office and spoke to E.J. He was very courteous and professional. He took down the tracking number and informed he would look for it, while I’m still waiting on the phone (I’m calling from San Diego). After a brief period of being on hold. He told me, he had the package in his hands!! E.J. informed me, this would be sent on its way. My customer received the package ? shortly thereafter after. Thank you E.J.? Outstanding job!!! Go ? Bears!
-
October 2023 by Brenda R
Came for a passport and photo with a 9:00 am appointment. I was in and out in 10 minutes. Friendly and helpful employee. I was worried after reading reviews but it was a great experience.
-
July 2023 by Carrie Camarda
Even though you can make an appointment to apply for a passport and take the photo, they will not take passport photos. The staff was rude and incompetent. As I waited in line well past my appointment time, they were rude and not helpful to just about every customer.
-
June 2023 by Dana P
Close early on a Monday and the answering phone does NOT recognize voice tone and what your saying. Very disappointing.
-
March 2023 by Pawel F.
Mailman is literally throwing mail from the street to near front door, depending how good his basketball skills are that day, sometimes mail lands by the bushes and I have to look for it. Mail is delivered late, sometimes after 7pm. Mailman doesn't care if the mail is marked fragile or handle with care, he throws it anyway. Terrible
-
March 2023 by Z B.
Great attendant, patient, and willing to explain any questions you have.
-
February 2023 by Elena Soubachov
Here work amazing people! Excellent passport services, kind and professional employees. Highly recommended for passport services.
-
February 2023 by julie naples
Friendly workers. Always helpfulIdk why so few stars. They are always helping everyone when I'm in line as well The only P O I willGo to
-
January 2023 by Rose Cisarik
The post office that services the 7200 block of Clarence ave is by far the worse.We're lucky if we receive mail 2x a week, if that.
-
January 2023 by Richard King
Worst post office on nw side. Lady at the service desk was so ignorant. Do yourself a favor and go to a different location
-
December 2022 by SYLWIA CHLIBOROB
Horrible customer service especially fromMiss Y. Diaz ! Rude and helpless on purpose. She will get reported for sure.
-
October 2022 by Angelica Przybylowski
Customer Service at this location is beyond horrible! This is definitely not my first horrible experience. I called regarding a package that appeared to be at their facility according to tracking info from USPS. The very rude and unfriendly woman, Doreena, who answered the phone informed me the package was not there. I asked how do I find it then and was told “it’s moving through the system”. I asked what does that mean and she hung up on me. I genuinely did not know if that meant it was still on its way to me or going back to the sender. Tried calling again and she just hung up on me again. All she had to do was clarify.This post office is a mess all around. Not sure how the post master has not made changes!
-
October 2022 by Ursula Guziejko
This place is a nightmare. How is it even possible that USPS is still in the business
