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March 2024 by jeaneen burnam
Worse post office ever!!!! I wish I could give them zero stars. I Was working from home one day and noticed a sticker on the door that I missed a delivery. THEY NEVER RANG THE DOORBELL. So I request a redelivery, never happened. I call them and they can't find it. Finally they do and I tell them to hold it, I'm on my way. I get there and there are 2 women "working". I'm the only one in line and neither one acknowledged that I was there. They just kept talking. Eventually one of them helped me. I wish I could day this was an isolated situation but it's typical for this location. There have been TOO MANY instances of packages being out for delivery, and I don't get them until several days later, after I have called up there several times. HORRIBLE SERVICE. but they don't care. Funny thing....I did a Google search for the worse post office in the city of Chicago, and ABC 7 News did a report on the top 4 worse ones, and guess who was on the list, this one. Not surprised.
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February 2024 by anna lin
horrible lazy attitude workers. can never get anything done here and they couldn't care less, just sitting there gossiping all day collecting a check
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December 2023 by Kewane Jones
They need more Stamps, and two lanes open during Holidays.
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October 2023 by Carra Coleman
I received great service from this post office today. Thank you to the young man that delivered my packages and his manager for working together in order to help my situation.
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August 2023 by Ladonna Spencer
On any given day the system is down. If the system is broken how about get a new system. Very irritating to hardworking people in the community
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July 2023 by JoSco87
This sign has been up for weeks and no one was at the front desk it might as well be closed if I can’t get service. Do better USPS
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July 2023 by Marta Nunez
The best customer service ever I walked in the lady clerk #40 was the best never have been to usps with such friendly service it a little far for me but it worth it she greeted me she showed me would best work for me thank you for such a lovely service
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May 2023 by Silver Wrangler (SilverWrangler)
Zip 60652 .....Normally don't write bad review. Last year good service for what it is. The mail person is wonderful. The problem started @ 8 months ago, when the normal mail person isn't in, due to circumstances, the service breaks down bad. Example this week, staying home because of Covid19, so am home ALL day. Decided 2 week ago order things we needed online, 5 items total. This week, normal mail person is out. 5 items supposedly delivered, am at home. Where not delivered, but tracking says yes, NOT. Went 3 times to post office asked and told " will be on truck out for delivery" NOT. Spoken to 3 individuals, kind and assistive, but not getting packages or mail??? Am out time and money spent on products not recvd.Really need to review the service there. Most mail persons are hardworking good people, BUT this system here is broken down and getting worse.Update; After all the things about Covid. Mail delivery has gotten better. Still occasionally some issues but getting better.
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February 2023 by James B.
Closest to the house, but also the closest for me catching a case. This is easily one of the worst post offices that I'd ever visited, but again: closest to the house. Their systems are down as often as a McDonald's ice cream maker, and the clerks that I've dealt with there, specifically 2 different middle-aged women who clearly don't want to be there, are beyond terrible. You'll walk in to no one behind the counter very often, which I've seen numerous times. God forbid that you'd have a question about tracking a package, because I asked the other day and couldn't even utter 1 number out of a tracking number from my lips without the lady snapping at me about how "they got too many packages back there." I had to walk away before I lost my cool.
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February 2023 by Jose Valencia
Really bad Service the sistem is dawn all the time the Service Desk people they to slow they need more experience!
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June 2022 by sam san
People in this office are incompetent, they not just bring your mail weeks late but also lose or steal your mail, my state ID never was delivered, my medical mail always arrive late (my referrals always are delivered weeks after I have had my appointments) and my vehicle title was never delivered, their system is always down and they never now anything .
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October 2021 by Jose Lopez
Help me understand why you ALWAYS mark a shipment as delivered but it doesn't actually get delivered 1-2 days after. Then you go looking for it and you catch an attitude...
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October 2021 by Parish Johnson
I just had the WORST experience here. I usually always come to this location because they’re so much quicker and nicer than the 83rd and Ashland location…BUT today there was a “borrowed” worker name Nancy there that gave me such a hard time. She kept over talking me and not letting me get a word out to explain the issue. Please return her back to the location that she usually works at, horrible experience today.
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October 2021 by Jazmine Marie
I was notified that my package was delivered which I spent lots of money on but I live in a house not “front desk, receptionist, mailroom” and I don’t know why my packages are being signed for me. I’d give negative 100 stars if I could.Update: I sent a report directly to the office the same day I got the notification and my package appeared the next day.
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August 2021 by El Christian
I don't like talking bad about places but this place is terrible! Every other package I order gets delivered to the wrong address or lost. This office has lost over 5 of my packages from cheap to expensive. This is ridiculous, it's like as if they have childish work ethic. They need some real employees there instead of lame jokers.