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December 2023 by Margarita Barajas
They take forever to pick up the phone and when they do; the lady seems to have an attitude problem, can't do her job correctly. I have concerns about a package that has been missing. I have proof it got delivered there and who received it and she denied it. Smh so unprofessional. ? Apparently this place isn't opened to the public.
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December 2023 by Bonito Borinquen
The mail carrier in my block on 56 south and Rockwell is so disrespectful, unprofessional and dirty, she was littering when I confronted her with evidence of her wrong doing she claim it was someone else’s job to clean after her and on the next day she put her garbage on my car I told her I was going to report her to her supervisor Mr Addams and she replied with “I don’t care “. I told her supervisor and he said he was going to take care of it and on the following week she continue with the same behavior.
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December 2023 by CJ
Horrible post office steal mail and don’t delivery daily will have you waiting weeks for mail
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November 2023 by G Martinez
COME ON!!.BEEN MISSING MAIL SINCE THE 17TH. BEFORE THAT EVERY MAIL AND PACKAGE WAS DELIVERED ON TIME, AND EFFICIENTLY. YESTERDAY I WAS SUPPOSED TO GET A PACKAGE, ENDED UP SAYING "NO ACCESS TO DELIVERY LOCATION" WHAT?! AINT NO GATE, OR ANYTHING. IS A 2 APARTMENT BUILDING. STOP DELIVERING MY MAIL/PACKAGES TO IDK WHO. WHO IS GOING TO BE RESPONSIBLE FOR THE IMPORTANT PAPERS I'VE MISSED FOR BEING SUCH AN UNPROFESSIONAL WORKER??! I NEED ANSWERS! I NEED MY MAIL! WE NEED YALL TO DO THEIR JOB HOW ITS SUPPOSED TO.ONLY ANSWER I GOT TOLD WAS "MAIL PERSON BEEN HAVING TOO MUCH TO DELIVER"OK? BUILDINGS HAVE ADDRESSES, SO THE LETTERS.. MATCH THEM!! TF
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July 2023 by Jose Cisneros
Should probably mention it's not a public location. Waste of time driving here
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May 2023 by Deshante Wright
Rude and lazy from the phone lady to the mail girl! However , very appreciative of our lovely people in the 60620 and 60652 area! Wonderful women and men! You can tell there is a difference in leadership.
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September 2022 by Michelle “MissChelle72”
This is a carrier only facility. No customer service available.
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August 2022 by Judith Dybinski
I read the other reviews for this location. I did call multiple times during a 2 hour period and was put on hold and disconnected after 3.5 minutes. I finally reached a supervisor, Bridget, who was extremely courteous and very helpful. She resolved my mail hold issue quickly.
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April 2022 by Cash Hampton
Bunch of thefts . The postal work stole my 700 espon eco tank printer . Said she came to door I have ring doorbell.She never came I will be pressing charges . I will be come up there to make a police report. So Hopefully I can get a refund. It’s a shame that this post office steal packages . You never can speak to the post master . I don’t even know if the post master is aware for real I only can talk to the employees. The carrier that stole my package needs to be fired .
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December 2021 by Sabrina Gaytan
I'm expecting a check from my workers comp. The letter stated it was supposed to be delivered Tuesday. Nothing everyone is giving me the run around
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July 2021 by FELIPE BONAL
deserve minus 5 . not even zero. They send my packages to a PO box .I Don't have a PO BOX!!!!!. -5.Never answer the phone
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June 2021 by violet fennec
As a local who lives close I can confirm coming here is a WASTE OF YOUR TIME ! Lack luster staff and MAJOR INCOMPETENCY. Don’t bother calling they won’t answer! As usually it’s ran by AA’s so you know you’re not gonna get any type of help/ assistance but just a loud and rude female behind the desk. I really hope the USPS falls off and us tax paying and loyal Chicano’s can get some decent mail service for our neighborhood. Sad what happened to this place.
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April 2021 by lil yari 8
they lost my package and i call and call and i dont get any answers ... they need to close this location
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April 2021 by Laura Diaz
No one ever answers!!!!!! I have a lost package and need answers where my package is at.
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February 2021 by M M
02/02/2021 5:15pm.I called because I had a package (meds) that was supposed to be delivered that day.I tracked the package and it said delivered at 1:24pm. Wrong!So I first called CVS to make them aware. CVS called USPS and they said it should be delivered that evening before 8pm. They said if I haven’t received it by 530 to call and ask for Nicole or Joyce. USPS closes at 530. So I called at 5:15.A woman answered. I asked to speak to Nicole or Joyce. She said that’s me. What can I help you with. Never identified who she was by name. I told her about my situation and she said she was the one who spoke to CVS. She put me on hold to look into it and never came back to the phone. They closed as I was on an endless hold. Horrible customer service by Nicole or Joyce.Is it so difficult to show up and do your job and follow through. Apparently all Nicole or Joyce want is the check without accountability.
