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March 2024 by Zhicheng Fu
worst place ever
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February 2024 by Jose Zavala
Terrible experience, I went to get help with my change of address request. One of the employees there told me to call the customer service number instead. It turns out you can't even process a change of address request over the phone, it has to be done online or in person!
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February 2024 by Lendek Attila
There were no customers inside, yet all the spaces in the parking lot were occupied. I had to park across the street and pay for the parking. When I asked the clerks inside I was told that they are not offering parking to customers, and the parking signs are 20 years old so they do not apply. I was also told that those spaces are occupied by the people working there, and anyway there are no customers coming in until 11:30. No wonder that this institution is falling apart. What a joke these people and their government institution are.
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January 2024 by KATHLEEN MONAHAN
It snowed yesterday and where did i find my mail..wrapped in a rubber band next to a package they obviously threw onto my porch..soaked from the snow. I have a mailbox on the front of my house along with a storm door where they should of places the package..between the doors. Such poor work ethic!
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December 2023 by Prachi Agarwal
Very very rude staff, asked me to get a piece of tape only because she wanted to charge me. How is it possible that there is no tape in the office. My sender had just asked me to give the package and not asked to seal anything. Super rude trying to exploit customers.
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October 2023 by Kevin Evanski
Never more then I counter clerk, and they never seem to be at the counter. Absolute nightmare when it comes to handling customers. The lady at the counter was awesome today, but just the organization is terrible.
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October 2023 by Ezekia Boudeleras
The black lady with thin, long bohemian twists was rude and unprofessional. Every time I come here, she rolls her eyes and is very short with customers. If you don’t like your job, find another one! The man who is usually in here is so nice and informative. I asked her what do I need to do to get a label and use my own box. She said “we ain’t got no tape.” How do you not have tape for customers in the whole store? I literally had to leave her line, walk around until the other man called me to his register to be properly serviced. I have to do this every time I come in here because the women are SO NASTY and CATTY. I genuinely do not understand what their issue is. Praying for them.
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October 2023 by Amy Z
I’m shocked by all the bad reviews. I’ve had to come here often lately as I’m selling some things on Poshmark and every time it’s quick and kind service. I’ve interacted with several employees and they’re all nice and professional. No complaints.
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September 2023 by Janette Jewitt
Just extremely rude, took me 30 minutes to deliver one package and I can't even complain about the person because I can't remember their name.
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May 2023 by Taisha McGee
For over 20 years I have been forced to use this post office. They are always slow with no one at the counter. You will always spend at least 15 minutes minimum no matter what type of transaction you’re conducting. The postal workers don’t care about providing great customer service because they know they won’t be held accountable.
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April 2023 by Victoria Tejeda-Gervais
Cece (guessing at spelling here, sorry!) was SO NICE to our child. She patiently showed him all the stamps they had and answered all his questions. Other staff were also kind and joked with him and clearly had good rapport with regular clients.
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April 2023 by Adi & Jackie Valluru & Connors
We’ve had so many issues with our mail since moving here, most people in my neighborhood, including myself, send their packages to their work offices because it’s a 50/50 chance you’ll actually get it. I’ve seen mail just thrown in a box, jury duty on the ground, and packages opened with no note or tape from usps.Went in to ship some packages and the lady at the counter was nice but barely said a word to me & sped through the confirmations of the addresses - which worries me because who knows if she read or typed the addresses correctly!? I felt very jaded because I couldnt confirm where my mail was going & she didn’t give me a shipping option - instead chose to ship my prioirty mail by weight (of course the MOST EXPENSIVE). I spent $60 on 4 small local packages. I’m done with USPS! Get it together, learn customer service, and be respectful of your customers!!!
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March 2023 by Tom Feddor
The BEST post office in the city! I sell on eBay and Etsy which means I’m always shipping packages. I make a special trip from my home in Printers Row to use *this* post office! Everyone that works here is always super friendly, helpful, efficient, knowledgeable, and professional. While sometimes there may be a long line, the wait goes very fast because the staff actually cares about their customers, and gets everyone quickly through the line. If you’re looking for fast friendly service, and postal employees that are helpful, efficient, and nice, then this is your post office. Just remember to treat people with kindness and that’s what you’ll get in return. ⭐️⭐️⭐️⭐️⭐️
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March 2023 by Deveda Francois, PhD
For the most part when the young gentleman (Troy I think his name is) works that front desk he's quick, very efficient and friendly. This is the only P.O. I go to now. Sometimes there are two of these gentlemen and they have great teamwork among them. If I remember correctly their name is Troy and Trenton. It's just really nice to have a pleasant experience at the P.O. and I noticed that they are like that with all the customers, at least when I've been there.
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March 2023 by Jeff Weiler
The overarching concept here seems to be rather minimal. Worker commitment to service, with a couple notable exceptions, is nil. There seems to be plenty of goofing off and movin' slow. Nothing is done with a sense of urgency or patrons' time. One counter woman has fake nails so long as to interfere with pressing keys or handling papers.
