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March 2024 by Roxana Fernandez
Today I went to pick up a box that was sent to me from New York. First, my ID was not valid. I went home and came back with my ID. Now that they need correspondence to reach me, I returned home and brought them some receipts. and I showed him the online receipt for the electricity that doesn't work either, it has to be the envelope in which they send me the correspondence (which one tears when a letter arrives) this seems disrespectful to me that they play with time On the one hand, I am Latina and the most treatment and racism that the supervisor and employee who treated me had was noticeable. This is an office in the country and they have the worst service in the world. Now I don't know how to claim my box ?I felt mistreated and discriminated against by these people. This is the supervisor who has waist-length blonde hair.
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March 2024 by Lorena Valdes
By far the best post office I've been to, staff is always in a great mood, very welcoming and trying hard to get everyone in and out as fast as they can. They have all made my experiences great for months now!
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March 2024 by Marissa Freeman
Nickie, these stars are for YOU!I had such a predetermined mindset that when I walked into the post office, I’d spend a long time in line only to be met with a postal worker who is “checked out” or possibly annoyed with my questions. Nickie at the Cicero location has changed my views entirely on running an errand to my local post office. I’ve gone in now twice with a clerical issue and having missed a deadline for a change of address and in both circumstances, Nickie has gone above and beyond to help me navigate forms, iron out kinks in the process, and make sure that I have all the necessary details in order to fix my issue.Nickie, I am so grateful to you for your patience and clarity. I know I need to come in one more time to submit my final form, but I am so happy to do so since I know I can plan to be there when Nickie is working. Hopefully!From the looks of it, all of the postal workers at this location are also working hard like Nickie. I’ve only visited this location twice since moving so my only experience has been working with Nickie, but from watching others get help, I can assume that others on the team are also just as helpful!Update: I also got to go in and work with Katrina who was also so wonderful with all that I had to get sent and organized!
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March 2024 by Ivy OvO
Today my clerk #25 was awesome she was friendly to everyone and worked efficiently she even restocked the area quickly with such a good attitude. Big difference to other clerks that usually “work” there.
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March 2024 by Carolina Tejeda
Katrina was very nice, that's how customer service should be. Above and beyond.
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March 2024 by Angel Gomez
Worse postal office I been to. Is located near me only 4 blocks but the service here is horrible. I mean horrible, people can skip lines and the employed say nothing. Was waiting in line on a throat at 11am. Employees take forever servicing anyone. Line was over 10 people but only 2 employees. Horrible customer service not I remember why I always go to another. Avoid if you can coming here.
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February 2024 by Brittany Bindon
Out of all the post offices I've visited in the city, this is THE BEST. The staff are great and that is what makes a chore into something pleasurable. HUGE shout out to Nickie for taking excellent care of me today.
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February 2024 by junko enoshima
They are really nice and friendly
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February 2024 by Leon Voskov
Not sure why this place has a bad rating overall, because my experience has been quite pleasant every time I’ve come by to ship something. Friendly and helpful staff and plenty of parking. It does get busy around lunchtime, I’d recommend avoiding noon especially around Xmas time.
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February 2024 by MTGH
?️Thank you Mrs.Young and Mrs.Davis for helping me in my issue even when my package was out for delivery!! I truly appreciate you ladies ? please keep up the great customer service!
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January 2024 by Ida L. Aguilar
Poor service . Just I employee for a line of 15 costumers!! Took forever to get service. I will never comeback!!!
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January 2024 by Lynn Rocha
so rude don’t come here they have an big attitude
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January 2024 by G Reta
LaDonna and her team are GREAT! They provide individualized and courteous service even when understaffed. As a result service might take more time but be patient and know that the staff is doing their best. We have known LaDonna since the mid-80's and she (along with the staff) has always been helpful.
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December 2023 by Ever Galonga
Be prepared to wait for hours, even if you only have 3 people in front of you! I’m not joking ?
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December 2023 by Viktoriia V
I would rather give ZERO stars! Especially for Angel Davis, aka manager. Her rudeness and attitude are the worst I have ever seen! If she, as she told, a manager, this doesn't mean she rules this world. No help from staff. They just don't want to do their job!
