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March 2024 by Allison Leon
Showed up at 5 pm (an HOUR before closing) and the door was locked! They constantly lock their doors way before closing hours listed. Makes it very hard to send out mail.
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March 2024 by Amanda Kaplan
Got here at 5:05 to pick up package. They refused to let me in and locked the doors because the person on duty was there all day. I don't know how a post office can close early a whole hour. Absolutely ridiculous. All while the worker is smiling and laughing and waving because other worker refused to let me in.
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March 2024 by Sandra Martinez
Sign said it closed at 6 and I arrived at 5:30 was knocking and the lady said it was closed already
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March 2024 by Dr. La'Tifah Qawishabazz- Muhammad
This post office is one of the worst post offices in Chicago which is not saying much because the post offices in Chicago literally are trash but this one takes the cake! Depending on where you live in their zone you will be lucky if you get get your mail I was just told today that the mail carrier told them that the reason why I was getting my mail is because someone at my house cursed him out which was a balled face lie they allowed this man to Purposely not deliver my packages and this was the only reason they didn’t bother to investigate. They didn’t bother to do anything this is what they do. This is the reason why I hate this city and somebody needs to do something about this post office needs to be shut down.
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February 2024 by ***The Silbon***
bring some snacks and drinks the service is very slow they need people with more abilities
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February 2024 by dennis mcardle
Showed up at 12 on a Saturday, not open even though they are listed to be. Whenever I come here it’s a bad experience. Rude staff that seem irritated customers show up.
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February 2024 by Kene Washington
I've been to 3 post offices today trying to submit application for a first time passport. 46th Cottage Grove, 18th and Ashland, and 41st and Halstead.Each one of them had a different reason for being able to assist me. Here is the rub, I check the website to make an appointment. I was never able to get the verification code to verify my appointment. Website says walk-ins available from 1PM to 3PM. One has no camera or money orders, the other is not providing any retail services, and the other is NOT accepting walk-ins. Can't make an appointment on-site. I'm a roll with the punches type of guys but this is ridiculous. Update the website or provide these locations what they need.
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February 2024 by Monica Gabutan
VERY SLOW SERVICE. Only 1 person was on duty. Waited for over 30mins to mail. Plus the day before they closed 30mins before the closing time. PLEASE TAKE ACTION. This is not a good service.
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February 2024 by George Shang
Called me 2 hours before a passport appointment that I made 2 weeks ago saying that they dont have anyone to service me and asked for me to reschedule. Ridiculous
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February 2024 by Soap Junkii Bath and Body
1 person working taking both passport and regular customers. They dont have enough front staff in this office and its annoying. Also they have no sense of urgency.
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February 2024 by Chao Han
Bad Serve
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February 2024 by Iris Pegeron
this place is the worse USPS I’ve ever been to. Came here on 2/9/24 and line out the door and only 1 register going. Meanwhile there’s a “next window please” with a worker just minding her business.. Very very slow workers. Been here for 25 mins now
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February 2024 by Edgar Yanez
Closes earlier than the displayed hours. It closes at 5PM.
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January 2024 by Cindy H
By far the worst customer service, the people there are basically robots, literally don’t know why anything is the way it is just tell you to do x y and z and you have no idea why. They don’t explain anything or spit out all these instructions and then get mad because you forgot something, like I don’t work here I don’t know.
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January 2024 by Fiona Y
Closed early without any notices on a Tuesday and no public/federal holidays this week.
