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March 2024 by Eman
If you can avoid this place do it. Rude, unprofessional management.
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March 2024 by Roge qv
The worst the worst Post Office. Makes a certain ethnic group look bad. It's a shame cause it hasn't changed in years
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February 2024 by Edna Clemons
I mailed a package on Thursday 2 weeks ago and my granddaughter just got her package. I am not pleased at all.
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February 2024 by Kiwuna Hunt
I'm sick of getting other people's mails they stay on they phones way to much i see it on my doorbell camera
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February 2024 by Erica Walls
Horrible customer service from Clerks! They treat us as if we’re getting something for free! Sadly they’ve become too accustom with disrespecting with no repercussions.
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January 2024 by It’s Unicorn
Older woman with short haircut she needs to retire very snotty and does not know what customer service is .
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January 2024 by jade mazique
Absolutely horrible customer service. Clerk i spoke with acted as if "his" postal carriers don't steal bc he "knows them". Also did not try and rectify my issue respectfully and professionally by any means. Another postal worker told me it's definitely possible (obviously) for postal workers to steal and work with friends to steal packages. I suggest if this postal location has your route for mail and packages to invest in a camera. Somebody has to hold ppl accountable from a respect and professional standpoint. Investigations have been initiated as this isn't the first time this has happened on my block with mail and packages.
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December 2023 by Ms Marsha
The office manager is in great need of customer service training. Why hasn’t USPS sent an customer service training team surveyed this facility? I would appreciate a response. Thank you in advance
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December 2023 by Candis Novosel
I only get mail maybe 3 times a week if I'm lucky. I get other people's mail, haven't gotten my medical bills that the providers have sent numerous times.
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December 2023 by Aurelio Campos
The two people who are at the customer service windows have terrible character, if they don't like their job someone else will be interested,
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November 2023 by LnL Services
I'm a retired US Navy veteran and I visited this location on Nov. 2nd 2023 to mail off a document certified mail and also have a "P.S.3877" filled form out along with the mailing. Upon being called the clerk/cashier refused to fill out the PS 3877 form stating that she had never seen it and was unfamiliar with it. After me explaining that the form was an official USPS form and several requests asking that she contact her supervisor she finally did. I waited 15-20 minutes to be seen by Manager Sheard. She was unfamiliar with the form as well and had me to wait in the lobby for another 15-20 minutes only to return saying that she wasn't going to allow her clerks/cashiers to sign and/or fill out the form as she was under the impression that it's only use was for sending off multiple Registered Mail documents when it clearly serves multiple purposes. While I was leaving out of the door, the original clerk/cashier began talking about me to her co-worker and I asked her for her name and she refused by saying that her manager/supervisor could provide me with her name. I decided to do just that and as I was leaving she called me a "goof ball". I have never felt so disrespected as a customer and I intend on fully pursuing this matter through the appropriate channels. This type of service from disgruntle employees in our community is so common and unacceptable.
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October 2023 by Mr Rami
I am so disappointed ?for refusing taking my package ? she told me I have wghte every item inside box.. which is she is trying to look for a reason because she don't want to do anything just sitting on the chair . Because it's it will take sometime for paperwork because it's it overseas package ?. I went to the other post office in Calumet City I had the best service ever they never told me to do so I I would never come to this location every again ?P.s I brought out all paperwork with me the only thing she needs to do is doing her JOB
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August 2023 by Lexina Luthor
These people that work here are incompetent and unprofessional, they don’t even deserve a job at McDonald’s let alone the post office . I’m almost 100% sure the carrier stole my package and the representatives on the phone weren’t helping and tried to intimidate me. I called back three times because the first time they tried to rush me off the phone about my missing package and the second time the representative got upset when I questioned her and hung up on me . The third time I called it was someone different and she kept switching her story about what the mail carrier did with my package. When I asked for their names so I can report them the representative got defensive again and gave me a fake name( Mrs. Head, really?) with no last name.I just spoke with the usps office inspector and they said they’ll be looking into the matter and the representatives positions at this facility .
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August 2023 by Tony Peters
I used to date a woman in the 90”s who worked for the post office. She’d be agitated at working at what she considered a low morale, nasty group of people and she constantly feared an employee “going postal”. Well she proved she didn’t belong there and became a teacher, fast. I must say, having lived across the USA, these workers must really hate themselves as they can’t shake the employment they apparently hate so we have to bear the brunt of dealing with this rotten bunch of postal workers. The mail service is too atrocious to elaborate. I’ll just continue to eat Garrett’s, watch ABC news, and see if someone ever goes postal. My former dating partner was right. These people are of the lowest common denominator. I’m predicting, although I can’t say WHEN, someone will “go postal” in there because as she stated, the morale is really low inside there. I’ll have my popcorn and watch the news and say I told you so. Who’s mad at who in THERE? Who’s not listening to WHO in there? Seek therapy or do what my former lady did: GET OUT, if you’re INTELLIGENT ENOUGH.
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July 2023 by Jovan Juarez
It’s been twice that someone has sent me something to the wrong address and this staff always tracks it down asap and corrects my mistake. Not sure why all the negative reviews but I’ve been here for 3 years and haven’t had one issue with our mail, thanks for the great service, from the post office team to the delivery team ?? .
