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September 2025 by Goddess Castillo
Rude service. Customers came in and no one was at the desk. Management was extremely ignorant lack of communication
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August 2025 by Martha Montero
Currently on hold for like 25 minutes to see if they have my package or not, Amazon says it was given to them on Sunday. Understanding it may not have been ready to deliver on that Monday but surely today should have received it! I hate dealing with this post office!!! They are rude and I wish they would close this one down honestly
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July 2025 by Danielle Jemison
The Mount Greenwood post office is the worst post office I have ever seen they don't deliver your mail they're very disrespectful when you talk to management it's as if they're made people they don't have to work they get paid and they don't do their job something have to be done with this we need to go to our state representatives and a lot of people need to be let go this is unacceptable
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July 2025 by Zoe King
I only receive my mail when I file a complaint. Then I’ll receive a stack of mail which some is time sensitive and has causes negative consequences.
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September 2024 by Sharon Hala
They are extremely rude . They’re stealing mail as well. Supervisor ms tunner needs to watch how she speaks to people they all do . Terrible office and needs to be closed
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August 2024 by Ken one
I placed a hold on my mail and they still delivered it. While was out of town. I went to asked about it and they said you have a hold slip however sometime they still deliver it? I'm very confused about how this goes on. In a government job. Wait I just answered my confusion.
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August 2024 by Zghoul Khaled
The worst USPS location by far! They can’t hold a package without losing it, got a package with signature that was held by them , the package was lost and found 3 times ! 2 times they called me to come pick it up just to get there for them to tell me we can’t find it ! so unprofessional, it’s so unorganized , you can literally hear people cursing in the back room from the front desk, only one person on the front desk !! and the majority laughing and arguing in the back , I hate this place and I hate the fact that I have to deal with it.
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July 2024 by Gamer Cat
One of the workers I believe name is Matt is great and friendly, but the female workers that are there are the most unpleasant and rude people. Horrible customer service and give attitude when they have to do their simple job of scanning a package.
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May 2024 by Abbey Loebig
You guys never can give people their mail with new people n they don’t do there job
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May 2024 by Maggie Abeyta
Sent my stepdaughter a gift for her birthday on January 31st via this USPS. She just received it yesterday April 17th.
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March 2024 by Michelle C
Ignorant staff with equally unfriendly attitudes to their customers. It’s too bad their salaries are based on commission. Maybe they would turn their frowns upside down ?
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February 2024 by Ivette C
They need to pay attention when dropping off mail. They always give me other peoples packages and mail.
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February 2024 by K G
They don't deliver your packages even if you paid for expedited shipping. They let everything sit for extended periods of time without delivering packages. Mail goes weeks without being delivered. Several times you get mail for the block over from your block. Carriers don't even know what street they are on. Most things I order come damaged or destroyed by the post office. If you go up there, its nothing but excuses. Personally I believe the employees at this location despise the residents of this neighborhood and most of this is done deliberately out of spite. This place needs to be investigated.
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December 2023 by Kay S
They have not been or only periodically (after a complaint has been filed) delivering mail to our condo building since January 2023. It is now December 2023 and it has been an ongoing issue for the entire year. They claim that it is because of a dog on the premises, but this dog is either no longer here or has possibly passed since it is not seen nor heard by other residents. Our property management, HOA lawyer, and board members are all aware of the ongoing issue. On 12/19 my boyfriend who lives with me attempted to pickup mail pieces from location (which we have done before) and was told he cannot have the mail because I was not with him. My ID does not have the updated address of our condo on it either so this should have never been an issue, especially since they refuse to deliver to the building. It has been a constant back and forth battle with them over delivering the mail and residents have witnessed USPS completely skip over the mailboxes that were placed illegally on the front lawn in front of the building in an attempt to receive mail instead of having them go to the inside boxes. The HOA lawyer is prepared to take legal action if this matter is not resolved because 6 units are not receiving mail and we have no idea what is being done to our mail without it being placed in postal boxes. There could be theft, fraud, etc. going on with this issue as well. USPS workers are extremely argumentative over this and only call to say there is nothing that can be done until the dog owner calls them, but this will not solve the issue of them not delivering the mail. All animals are kept on leashes and remain in there units during mail delivery hours. Signage has been posted throughout hallways and residents have been informed, yet they still continue to not deliver. They do not answer the phone when I have attempted to call them a number of times. We would like for the mail to be either delivered to the building or unit needs to receive a postal box free of charge so that we know our mail is safe and not being tampered with or stolen. It has caused SO much unnecessary stress. We have been waiting for important mail to be delivered (like an EBT card in order to be able to get food) and now they won’t deliver nor let us pick up our mail from the physical location so really have no idea what to do except take legal action against them. Horrible experience I would move if I hadn’t just purchased this year.
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October 2023 by Verdella Roberts
I went to get a passport for the first time,Extremely helpful, Very friendly and nice .
