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January 2024 by M K
Matthew helped us out and was awesome! Super helpful and friendly. Definitely recommend this location
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November 2023 by Elizabeth D
Outstanding customer service by Christian. He was very knowledgeable and helping us out with a really complicated account situation. He also helped us save money and was just very generous with his time. I didn’t feel rushed at all, and I felt like we got so much value out of this visit. Thank you, Verizon. Hire more people like him and you will never go out of business.
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November 2023 by Joanne Ratkowski Ross
I visited the store because I had a complicated issue w several phone lines. On two separate occasions, Peter assisted me in resolving my multiple issues. Peter’s patience, competence and perseverance successfully resolved my problems. If you’re looking to experience superior customer service - Peter is your guy!! He is an asset to the store.
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November 2023 by donna dye
The BEST customer service!!! Edyta was so helpful and understood exactly what I needed in my new plan! I highly recommend!!
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October 2023 by Aaron Cooper
We recently visited this store around 8:15 pm, not long before closing. Patrick greeted us and connected with a Verizon customer service rep to better answer a few questions. It became clear that the corporate rep on the phone had a better offer in her system to save us more money on new IPhones, $100 each phone, and allow us to keep our current plan and thereby also save money.This same offer didn’t show up in Patrick’s system. On speakerphone, we listened to the call as he helped the rep order our phones. A salesperson that acts in the customer’s best interest, even if it costs him or her the sale, is one I would do business with again. That’s a classy move. We will keep this store in mind now.Thanks for your help, Patrick.
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October 2023 by Maggie Dooley
Edyta was amazing! She was so helpful when I was switching from TMobile to Verizon. I had a very great customer experience with her! 5 stars
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September 2023 by Christina Gowrylow
Helpful and kind sales person. When I had several questions, my concerns were addressed and answered promptly and thoroughly. They took the time to meet my needs, and I lost. Very happy. One of the best Verizon locations!
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September 2023 by Yura Sarosek
Mike is the best. Highly recommend him and this store. Mike speaks 3 languages and have been really helpful. I am definitely gonna be back for my next upgrade.
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September 2023 by Emily C.
Patrick and the other man who helped me (I'm so sorry I forgot his name.) with moving from my old provider to Verizon were examples of extraordinary customer service. It's so rare to see these days, and 90% of the five stars goes to them since we did not purchase a phone, but when I need to in the future, I will go to this location. We were also there two days in a row, and despite the wait, there were no complaints. Please commend these guys for really knowing their stuff.
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August 2023 by Lidia Jarmuz Real Estate
I had the pleasure of visiting a Verizon location recently, and I must say that I was pleasantly surprised by the exceptional level of customer service I received. The representative who assisted me in switching from a different carrier to Verizon was Edyta, and I cannot commend her enough for the remarkable assistance she provided.Throughout the entire process, Edyta displayed an impressive depth of knowledge about the services offered by Verizon. Her professionalism was evident as she guided me through the transition seamlessly, ensuring that all my questions were answered thoroughly and with great patience. Not only did she address my queries comprehensively, but she also went above and beyond to accommodate my specific needs, making the entire experience truly personalized.If you find yourself considering a switch from your current provider to Verizon, I wholeheartedly recommend seeking out Edyta's assistance. Her expertise and personable approach make her an invaluable asset in making the transition smooth and rewarding.I express my heartfelt gratitude to Edyta for her outstanding support, and I am genuinely delighted with the level of service I received. Thank you, Edyta, for making this switch a truly positive and rewarding endeavor.
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August 2023 by Joseph Agosta
Took my daughter's iPhone over to their store because it wasn't working... They did some rebooting and updated some information on the phone ... Great job knows the product line phone works great
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July 2023 by Stephen Reed
On 7/20/23 , I was in the area picking up my mail at the Post Office down the street. Stop by this Verizon location, & was greeted by Mr. Klan Kevin Khatibi. Explain to that my hot spor was no longer in service, & receiveding a new tablet Galaxy A7 because of perks i never used . The contract wasn't explained very well at the Lincoln Square are . Mr. Khatibi, fix everything, & took the time to explain everything, Thank you Sir ????
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July 2023 by Mel Lund
Peter was helpful, efficient, knowledgeable all the time remaining personable. I felt comfortable with his suggestions. Very pleased and will quickly refer colleagues.
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July 2023 by David Jackson
Peter helped me probably the best service I've ever gotten from Verizon at any store compared to the other stores in the neighborhood I'm very impressed and thankful
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June 2023 by Oksana Mytrofanyuk
Great customer services representative who can assist in multiple languages.We receive help from Mykhaylo, who speaks Ukrainian as well and is very knowledgeable about all promotional phones.