Visionworks is a well-regarded optical retailer with over 770 locations across 41 states and Washington, D.C., known for its commitment to superior customer experience. Customers appreciate the wide selection of glasses and contact lenses for all ages, including designer brands like Ray-Ban and prescription sunglasses. Reviews highlight the excellent customer service, with staff members like Tamera and Rocio praised for their warmth, patience, and helpfulness in explaining charges and assisting with contact lens application. Many customers have had positive experiences during their annual eye exams, noting the knowledgeable eye doctors who provide valuable advice on glasses and contacts. Visionworks also offers a 100-day guarantee for glasses repairs, which adds to customer satisfaction. While some reviews mention a limited variety of frames compared to competitors, the affordability and acceptance of numerous vision insurance plans make Visionworks an attractive option. Overall, customers recommend Visionworks for its professionalism, understanding staff, and helpful payment options, making it a trusted choice for eye care needs.
Dr. kwoon and the staff ( Lala )were all great in helping me with my prescription and picking out my a new pair of glasses. I also took advantage of a discount on new pair of sunglasses. It was a great experience overall. Thank you to Visionworks (Pulaski)
February 2026
Emily was super nice to me! She was so extremely helpful! Patient! Understanding! And kind. Would highly recommend this location. Thank you so much Emily!
April 2024
Tamara is great. Wasn’t having a great experience but she made sure to do what she could to make it better!
