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February 2024 by Carlos Saldana
Really good experience on this location tha dictator she took here time to make sure I’m good with my new glasses
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February 2024 by Juan Hernandez
Would rate a 0 if I could. For some odd reason they cannot get my glasses lenses right. If I’m not centered with any object I’m looking at the lenses are blurry. I’ve used glasses all of my life and I’ve never had that issue until I came here. Waited two weeks for my glasses and they were wrong. Returned and waited another week and the issue is still unfixed. I’m not the type to leave bad reviews but this is beyond me.
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February 2024 by Danny Hurtado
I lost my glasses and came in get new ones. Once I made my choice I was assisted by the lovely TAMERA! Wow not only was she easy to talk to but she helped me out immensely! She really went above and beyond to help meet my needs financially. Her and the team in this store are amazing and easy to talk to. Definitely recommend this place! Thank you Tamera for everything!!! -Victor Toscano
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January 2024 by Tamarra Holloway
The experience was wonderful. Tamera was awesome. She answered all questions thoroughly. The doctor explained things and talked to me where I could understand and not like she was speaking with another doctor. I strongly recommend.
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January 2024 by Nanami San
I come to my annual exams every year for the last three years and everyone is so amazing! I am definitely planning to go next year for my care.
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January 2024 by Aldo Rojas
Great staff. I had my vision exam and ordered glasses. I wish they could be delivered sooner but it's the standard wait time for glasses.
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January 2024 by Margarita Arzate
Stephanie was exceptional and helped me select my frames. Excellent service all around.
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January 2024 by J V
Don’t get your prescription glasses here, they don’t assemble them right, and when you go back to tell them, they make you use your warranty on the glasses to fix it. These idiots use a wrong screw for my glasses which cost 300 dollars. Never ever will I go here again, sorry for people who don’t have good health insurance that are force to go here. The women here are all incompetent, rude, and just have this look on their face that tells you they don’t wanna work.
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January 2024 by Tamme Pompilio
The friendliest and most helpful staff ever! The doctor was very nice, explained what he saw and why, and concern levels. They also have Affirm to make payments right there in the store! I will ALWAYS use vision works at this location.
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December 2023 by Kenneth Fair
Had an appointment om 12/1 at 9am. I arrived a few minutes early and the appointment started ontime. Each person that checked my eyes was friendly and knowledgeable, and explained each step of the process. The lady that helped me pick out my glasses explained the differnt options and total cost with each. Overall i had a great appoitment, and highly recommend them.
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November 2023 by Habani Yaso
This optical store is a rip-off. The prices are exorbitant, and the staff is pushy when it comes to upselling. I felt like they were more interested in making a sale than in addressing my vision needs. There are better, more affordable options out there.
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November 2023 by joseph cadena
bad customer service you order some lenses and they give you others with different measurements but they don't want to pretend that they were wrong and force you to take the glasses that don't work for you because they put endless obstacles in your way that you end up tired and frustrated. Last time I used this service I do not recommend it to anyone
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November 2023 by Alice Young
I've been to Miami Opticals for my annual eye exams in the past. I made sure to check if Medicaid insurance covered the eye exams . In addition they had verified that glasses are covered if vision has proven to be change new glasses but a prior authorization would be needed to prove vision has changed. The place does not do them and or know so i'd have to pay for new glasses. However, I was surprised to find out there was a charge for retinal photos, which I wasn't informed about in advance. My two kids and I got billed $105 for the photos, at $35 per photo. Typically, these photos aren't needed unless there's a risk of eye disease. While $105 might not break the bank, it felt like I was misled and didn't get the information I needed. This unexpected cost has made me reconsider buying new glasses.
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November 2023 by Roberta Conte
They were very organized which made it easy to find frames. Tamara was very nice and helpful.Prices did go up a lot in like 3 yrs. But so did everything else.
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October 2023 by Cynthia Bedka
Omg, the best experience. They got me in way earlier than my appointment, everybody was so nice, the doctor genuinely cares about you and whether you have any questions, etc. Best Visionworks I've ever been to.