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February 2024 by Wei Xu
Helpful staffs, but stuff cost twice as much vs online. For example: Force Factor NAC sold here for $39, can be found online for $19. Won’t be back anymore.
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October 2023 by Alexandra Hunter
My mom went to the store yesterday to purchase the Ambrosia Planta Protein Powder, but they were out. She likes this product, and has purchased it from the Roosevelt/Franklin location for the last few months. The salesperson tried to get her to buy a different brand. When she asked for one of the sample packets for that product, which she saw him giving to another customer, he denied her by stating she "had to be a paying customer." She's spent $200 this month buying protein powder for herself and as back to school gifts, but was refused a sample. As much as she tries to support businesses in-person, she will be an Amazon customer for the vitamins and protein powder she was getting from the vitamin shoppe. This is ridiculous!
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August 2023 by Holly Moore
This location is very close for me to walk to, which is a huge plus already. I love going here to look for supplements, herbals and other health ingredients and supplies. It is quite a bit better than GNC, because it always has supplies in stock, and on the rare occasion, they will order the product for you. The prices are great and they usually have a lot of coupons. The customer service representatives are so helpful and knowledgeable, and will introduce you to new products and concepts that could be very beneficial for your overall health or specific health conditions. I highly recommend this store!
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July 2023 by Cee Cheles
Thank you Vitamin Shoppe! I will definitely be back to visit ?
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May 2023 by Imanurse Nichole
I love going to this location. But today I met a guy who greeted me when I walked in, not sure his name but he was African American, with braids, and muscles. By looking at him I knew was into health and fitness. His customer service was outstanding and he knew about all the products. He educated me today on a few items in the store. First impression is everything, THANK YOU!!!
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May 2023 by jhonny Dominguez
They have a really nice customer service
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April 2023 by Mark Pierce
Placed a 6 case Prime Hydration order on 3/20 on their website and set it for pickup. A few days later, I was heading to pick up my order and I called ahead to confirm everything was ready, etc. The associate on the phone said the order was already picked up. He was young and professional, as well as shocked that my order was gone. He advised me to call the manager the next day. I contacted corporate after the call and they opened a ticket to figure out where my products were. This was the last time I heard from a single human at the company. I did receive a full refund to the gift card I used to make the purchase. The annoyance is twofold.: First, no one contacted me to explain what happened at all. Just the refund and silence. Second, order was placed during a BOGO 50% off cases. I know cannot make new purchase with that special as it has expired.I have been with Vitamin Shoppe for over a decade and never had an issue until I decided to utilize this location for pickup. The local store nor corporate ever contacted me. All I wanted to know is whether some 3rd person managed to steal my order, or whether it was just an internal mistake.I will avoid this South Loop location from now on.
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February 2023 by Toni Perkins
They offer a lot of good products for healthy living ?
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January 2023 by Eric Jones
They're convenient for quick shopping, parking can be inconvenient
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December 2022 by David Ortiz
Nice team and we'll coordinated manager is good leader the Africa American lady !
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November 2022 by Kenneth Parris
I forgot to get the name of the gentleman who served me, but he was EXCELLENT and the definition of customer service. He took the time to hear my needs, and provide a great recommendation. What I loved most was that he educated me on the ingredients so I understood how each worked. Great asset to the store!
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November 2022 by Cherlyne Cheatam
I placed my order online and picked up at the store.
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November 2022 by Marlana White
The owners and staff are extremely information individuals, they're helpful and very friendly. I truly recommend this store for your vitamin & supplement needs.
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June 2022 by Eric Simon
Josiah is amazing. Ask for him. He knows his stuff. I'll be back.
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May 2022 by Jean Williams
The store clerks were helpful in making choices about vitamins supplements, but the store was low on stocked items. I will be ordering my supplies online.
